FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: Robk52 on February 11, 2023, 07:44:57 pm

Title: Serial number
Post by: Robk52 on February 11, 2023, 07:44:57 pm

Hi there,
I am trying reactivate GSX. I have followed the instruction entered the serial no, however I keep getting the msg  Invalid Serial number even though I have entered the correct one.
GSX Level 2 is active and Zurich X. GSX is the only one with the issue. Thanks for any help.

Rob Koranyi

Title: Re: Serial number
Post by: Captain Kevin on February 12, 2023, 11:42:16 pm

Rob, two things. First, if you're manually typing in the serial numbers, I would recommend copy and paste instead. If I remember, I and O are not used since they can be mixed up with 1 and 0. Second, if you want to be sure, go here and have your serial numbers sent to you:

https://qlm1.net/virtualisoftware/qlmcustomersite/

Title: Re: Serial number
Post by: ROVARIC on February 15, 2023, 11:24:34 am

Thanks for your reply.
I have reactivated the key number but I get the same message.
I am trying now to uninstall everythung and instal GSX from beginning,
i think that the file to install is one, am i correct? gsx_fsx_setup.exe
I have requested again the activation keys (for GSX and the Level 2 Expansion), with one file exe I have the two gsx and the expansion, correct?
thanks for helping me!

Title: Re: Serial number
Post by: Captain Kevin on February 15, 2023, 01:50:55 pm

Yes, there's only one installer for both GSX and Level 2. When you load the simulator, you just use the activation key for both.

Title: Re: Serial number
Post by: virtuali on February 15, 2023, 02:25:08 pm

More precisely, there's just one installer, but there are two different keys, and you cannot mix-up them so, the GSX key will activate just the base GSX key, and the GSX Level 2 key will only activate the expansion feature.