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Products Support => GSX Support FSX/P3D => Topic started by: dirnaX on August 20, 2022, 02:23:09 pm

Title: All active Jetways stopped due to Main Module (exe)
Post by: dirnaX on August 20, 2022, 02:23:09 pm
Hello, I‘ve installed latest version of GSX for P3D v5.3 (latest) and tried the LiveUpdater several times now,
but no matter on what Airport I am, none of the jetways are working.

If I try to operate the jetway, they‘re disappearing and I get the following error message:
"All active Jetways stopped due to Main Module (exe) Reset/Disconnection! (N=1)"

Please help me.

With kind regards

Dirk Wernicke
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: skipy33 on August 20, 2022, 03:08:36 pm
Same for me. SODE jetways around are deleted when starting boarding.
Skip.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: benbo on August 20, 2022, 04:36:51 pm
Same issue.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: vjeanmarc on August 20, 2022, 05:20:29 pm
Same for me. SODE jetways around are deleted when starting boarding.
Skip.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: benbo on August 20, 2022, 10:45:07 pm
Is there any help regarding this issue in P3D,not a word from the Devs or admin,thanks for ruining both flight sim platforms.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: trisho0 on August 20, 2022, 10:59:35 pm
+1 me too.
Let's wait to see next FSDT Live Update or available new GSX installers.

Patricio Valdes
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: virtuali on August 21, 2022, 11:53:13 pm
Try this installer, it's not MSFS-specific, it's just an offline copy of the files you were *supposed* to get from the servers:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175191.html#msg175191

Before we can look into possible issues, we need to be sure you get the right files.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: jalbino59 on August 22, 2022, 12:08:41 am
Try this installer, it's not MSFS-specific, it's just an offline copy of the files you were *supposed* to get from the servers:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175191.html#msg175191

Before we can look into possible issues, we need to be sure you get the right files.

Used the addon manager msi installer as recommended, no change, jetways disappearing when "operate jetways" function is selected and same module error message that's already been reported
 
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: airbadger on August 22, 2022, 12:22:23 am
Try this installer, it's not MSFS-specific, it's just an offline copy of the files you were *supposed* to get from the servers:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175191.html#msg175191

Before we can look into possible issues, we need to be sure you get the right files.

Used the addon manager msi installer as recommended, no change, jetways disappearing when "operate jetways" function is selected and same module error message that's already been reported

Same. The Addon Manager installer didn't fix this for me.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: virtuali on August 22, 2022, 12:30:31 am
Try running the Live Update, it's possible you have an error, due to updated objects you are missing, which are not part of that installer.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: airbadger on August 22, 2022, 12:58:38 am
Live Updater is now crashing.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: virtuali on August 22, 2022, 01:05:21 am
Live Updater is now crashing.

Do you see an error ?
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: airbadger on August 22, 2022, 01:06:47 am
Live Updater is now crashing.

Do you see an error ?

It just exits. Maybe it's done downloading and not crashing. I can't tell the difference.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: virtuali on August 22, 2022, 01:10:16 am
It just exits. Maybe it's done downloading and not crashing. I can't tell the difference.

It means it has nothing to do, so it quits. In fact, that's exactly what is supposed to happen, considering that with the installer I posted, you surely *do* have the latest version of every file in the Addon Manager folder and, with a further Live Update, it should have downloaded any file that *might* have been updated too, but now included.

However, the Live Update *is* server based so, it's possible, the way servers are acting out these days (we'll reach cloudflare support tomorrow), you might not getting those, so a new full Installer for P3D might still required.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: airbadger on August 22, 2022, 01:43:56 am
Welp, I'm still getting the SODE module error.

steps I took:

Deleted entire Addons Manager folder.
Reinstalled GSX (gsx_p3d4_setup.exe)
Ran the Addon Manager.exe installer
Ran live update

Same issue
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: trisho0 on August 22, 2022, 01:59:37 am
I ran the provided Addon Manager installer and I still have disappearing jetways after calling GSX Jetways service with FSX, P4D and P5D.
Not a success yet, maybe later.

Patricio Valdes
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: virtuali on August 22, 2022, 02:03:56 am
Have you tried uninstalling/reinstalling SODE ?
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: jalbino59 on August 22, 2022, 02:05:11 am
It just exits. Maybe it's done downloading and not crashing. I can't tell the difference.

It means it has nothing to do, so it quits. In fact, that's exactly what is supposed to happen, considering that with the installer I posted, you surely *do* have the latest version of every file in the Addon Manager folder and, with a further Live Update, it should have downloaded any file that *might* have been updated too, but now included.

However, the Live Update *is* server based so, it's possible, the way servers are acting out these days (we'll reach cloudflare support tomorrow), you might not getting those, so a new full Installer for P3D might still required.

In my case the live update is quitting right after it tries to download assets in step 10 (Geneva in my case) it does not seem to complete that is repeatable every time I try to run it.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: virtuali on August 22, 2022, 02:09:45 am
In my case the live update is quitting right after it tries to download assets in step 10 (Geneva in my case) it does not seem to complete that is repeatable every time I try to run it.

Why you think this is an error ? It has always been like this: when there's nothing else left to do, it quits. You never see all steps performed, unless you have each and every FSDT product installed, both for FSX/P3D and MSFS.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: trisho0 on August 22, 2022, 02:16:41 am
FSDT Live Update always closes, and it is normal from my side. It will send a message when something is wrong. So, the updater closes just fine at the end.
Patricio Valdes
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: jalbino59 on August 22, 2022, 02:25:20 am
Why you think this is an error ? It has always been like this: when there's nothing else left to do, it quits. You never see all steps performed, unless you have each and every FSDT product installed, both for FSX/P3D and MSFS.

It makes sense. I have 9 airports and GSX makes 10 products. The issue persists though I'm sure you will find a solution in short order. Thank you. 
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: virtuali on August 22, 2022, 02:28:50 am
It makes sense. I have 9 airports and GSX makes 10 products. The issue persists though I'm sure you will find a solution in short order. Thank you.

With "the issue persist", you mean you have 10 product *installed* but the Live Update doesn't update them ?
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: trisho0 on August 22, 2022, 02:34:37 am
SODE has been uninstalled and installed last night trying to isolate GSX jetways in question. A few minutes ago, I downloaded the Addon Manager Installer I did the installation. Still disappearing jetways after calling GSX Jetways service and exactly the same SODE error message.
Should I run FSDT Live Update?

Patricio Valdes
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: virtuali on August 22, 2022, 02:37:22 am
Yes, because that installer doesn't include other objects and extra files that has been also updated for P3D.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: trisho0 on August 22, 2022, 02:56:25 am
Yes, because that installer doesn't include other objects and extra files that has been also updated for P3D.
FSDT Live Update didn't fix it. Still same SODE message after disappearing the called jetway.
Maybe another different try or to wait for new Installers?
Patricio Valdes
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: trisho0 on August 22, 2022, 04:16:32 am
I will recreate this issue.

1. loaded KFLL (FSDT Scenery)
2. called GSX ground services
3. selected Operate Jetways and it worked.

4. loaded KSLC airport with SODE xml
5. called GSX ground services
6. selected Operate Jetways and the jetway disappeared.
7. called GSX ground services, it says jetway operating. (But no visible jetway)
8. from Addons TAB, SODE reloaded all but the disappeared jetway
9. from Addons TAB, Restarted Couatl, still no visible jetway
10 from Addons TAB, SODE reloaded all jetways complete now
11 loaded KFLL (FSDT scenery) again and jetways worked.
12 loaded KSLC again and jetways worked as well, wow!.

13 closed sim.
14 loaded KSLC and jetway disappeared again.

The issue is intermittent or out of cycle. GSX is not handling xml SODE files as before. Tested FSX. P3Dv4.5 and P3Dv5.3

Patricio Valdes


Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: jalbino59 on August 22, 2022, 11:18:17 am
With "the issue persist", you mean you have 10 product *installed* but the Live Update doesn't update them ?

No, the persisting issue is if I try to operate the jetway, they‘re disappearing and I get the following error message:
"All active Jetways stopped due to Main Module (exe) Reset/Disconnection! (N=1)". 


Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: airbadger on August 22, 2022, 01:06:50 pm
With "the issue persist", you mean you have 10 product *installed* but the Live Update doesn't update them ?

No, the persisting issue is if I try to operate the jetway, they‘re disappearing and I get the following error message:
"All active Jetways stopped due to Main Module (exe) Reset/Disconnection! (N=1)".

Yes, this is the issue that every P3D user who ran the updater is encountering. The manual Addon Manager installer does nothing to fix this.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: bel46m on August 22, 2022, 02:21:38 pm
Same issue here...
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: jolls on August 22, 2022, 04:10:45 pm


Yes, this is the issue that every P3D user who ran the updater is encountering. The manual Addon Manager installer does nothing to fix this.
[/quote]

And same issue here :-(
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: skipy33 on August 22, 2022, 05:56:52 pm
I remember the first time I've used GSX after the update. It was on a parking stand without jetway and an AI aircraft was standing very close too me (due to AFCAD). The AI aircraft disappeared exactly as the SODE jetway does on other gate.... As a workaround when I'm at a gate with SODE jetway I start GSX boarding or deboarding, the jetway is deleted, I go in SODE menu to reload all and then dock the jetway via SODE menu and it works until the next GSX step (pushback).

Skip. 
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: hwmertens on August 22, 2022, 06:19:23 pm
Quote
Yes, this is the issue that every P3D user who ran the updater is encountering. The manual Addon Manager installer does nothing to fix this.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: virtuali on August 22, 2022, 07:23:35 pm
I checked your log and it doesn't show anything wrong, other than the sim crashed when you called GSX. The only unusual thing you had 0 payload, was that the case ?
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: hwmertens on August 22, 2022, 07:40:48 pm
I checked your log and it doesn't show anything wrong, other than the sim crashed when you called GSX. The only unusual thing you had 0 payload, was that the case ?
Was an early morning flight and I entered an empty aircraft ;). Something wrong with that?

Edit:
Tried to move the jetway with 4 to payload, 161 pax and 6.29 to fuel onboard using GSX. The SODE jetway just disappeared as it is now "normal" since i bought and installed GSX pro.
Thanks for that!
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: airbadger on August 23, 2022, 03:25:56 am
What is the status of getting this issue fixed? I get that P3D is all but dead but it would be nice to be able to use GSX again, which many of us haven’t been able to do since Thursday.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: trisho0 on August 23, 2022, 04:41:55 am
+1. I am waiting for new installers, updates or patches. Jetways still disappearing with FSX and P3D v4 and v5.

Patricio Valdes
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: kodaryu on August 23, 2022, 07:22:00 am


I have the same symptoms.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: BU830 on August 23, 2022, 10:23:31 am
Same here.. Obviously a problem caused by the new GSX update - end!
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: skipy33 on August 23, 2022, 06:58:13 pm
You know what? I've just installed the MSFS version of GSX and made a quick test. The first thing GSX is doing when invoking something is to remove all sim objects near the aircraft. A good thing with MSFS because it removes default trucks and stairs around. But why this code is also running in the P3D version???? It's the reason why SODE jetways near the aircraft are deleted. The GSX configuration is the same for both simulators.

Skip.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: BU830 on August 23, 2022, 07:14:06 pm
You know what? I've just installed the MSFS version of GSX and made a quick test. The first thing GSX is doing when invoking something is to remove all sim objects near the aircraft. A good thing with MSFS because it removes default trucks and stairs around. But why this code is also running in the P3D version???? It's the reason why SODE jetways near the aircraft are deleted. The GSX configuration is the same for both simulators.

Skip.

Possible, maybe Umberto can look into it
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: virtuali on August 23, 2022, 11:35:40 pm
The first thing GSX is doing when invoking something is to remove all sim objects near the aircraft. A good thing with MSFS because it removes default trucks and stairs around. But why this code is also running in the P3D version???? It's the reason why SODE jetways near the aircraft are deleted. The GSX configuration is the same for both simulators.

I think you caught that! Yes, we made a change and before we removed only groundvehicles in P3D, in MSFS we remove everything, because there are humans, ai planes, static planes, etc.

I've added back the "only ground vehicles" rule, in FSX/P3D only. Try to get it from Live Update, so we can test if it's working, otherwise I'll place the fix in the offline installer and rebuild it.

The Live Update is supposed to download these two files:

\Addon manager\Couatl\common\__INIT__.PYE
\Addon manager\Couatl\GSX\__INIT__.PYE
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: Peter Lund on August 23, 2022, 11:44:52 pm
The first thing GSX is doing when invoking something is to remove all sim objects near the aircraft. A good thing with MSFS because it removes default trucks and stairs around. But why this code is also running in the P3D version???? It's the reason why SODE jetways near the aircraft are deleted. The GSX configuration is the same for both simulators.

I think you caught that! Yes, we made a change and before we removed only groundvehicles in P3D, in MSFS we remove everything, because there are humans, ai planes, static planes, etc.

I've added back the "only ground vehicles" rule, in FSX/P3D only. Try to get it from Live Update, so we can test if it's working, otherwise I'll place the fix in the offline installer and rebuild it.

The Live Update is supposed to download these two files:

\Addon manager\Couatl\common\__INIT__.PYE
\Addon manager\Couatl\GSX\__INIT__.PYE

I just tried running the live updater and my issues in P3D is now solved and the SODE gate works again  :D
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: marco goncalves on August 24, 2022, 12:29:58 am
So your able to call all GSX services just like before ?

All is working ?

You just run the update tool ?

Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: Papacoach on August 24, 2022, 01:50:25 am
Working here too! Thanks very much to the user(@skipy33) for their contribution, and to Umberto.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: jalbino59 on August 24, 2022, 02:06:00 am
Thank you to skipy33 for identifying the fault in the logic that lead to this fix. Without your contribution it might have taken much longer. KUDOS
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: peja1591 on August 24, 2022, 02:11:27 am
Still not working for me in p3d v5.3. No flightbeam
Airport is working probably with GSX.. only shows one gate available and cannot start GSX services
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: virtuali on August 24, 2022, 02:41:13 am
Check which airport file has been loaded in the scenery customization page.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: peja1591 on August 24, 2022, 05:04:01 am
Its the correct afcad. All airports work except the Flightbeam
Ones… weird
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: dabr0an on August 24, 2022, 06:47:11 am
the latest update seems to fix my SODE jetway issue, thanks for the hard work!
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: imranrshdkhan on August 24, 2022, 06:54:06 am
Its the correct afcad. All airports work except the Flightbeam
Ones… weird

same here
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: BU830 on August 24, 2022, 07:33:17 am
You know what? I've just installed the MSFS version of GSX and made a quick test. The first thing GSX is doing when invoking something is to remove all sim objects near the aircraft. A good thing with MSFS because it removes default trucks and stairs around. But why this code is also running in the P3D version???? It's the reason why SODE jetways near the aircraft are deleted. The GSX configuration is the same for both simulators.

Skip.

When I read this I knew this might be the reason for those issues. Very nice and thanks Umberto aswell
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: cirurgiao on August 24, 2022, 12:22:02 pm
Just run FSDT Live Update.
Although it shows 25 steps only 8 of them are completed before it disappears. Shouldn't it run all 25 and after something like "FSDT updated files...or else?"
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: virtuali on August 24, 2022, 12:57:05 pm
Shouldn't it run all 25 and after something like "FSDT updated files...or else?"

No, unless you have all FSDT products installed, all steps will never be performed, and at the end of the last one found installed, it will quit, because there's nothing left to do.

It has been like this for months, and it has been made like this, following several request from users that wanted to run it as part of a batch file, to load every external utility automatically before starting up.
Title: Re: All active Jetways stopped due to Main Module (exe)
Post by: ArslanTuregun on August 25, 2022, 07:35:31 pm
The first thing GSX is doing when invoking something is to remove all sim objects near the aircraft. A good thing with MSFS because it removes default trucks and stairs around. But why this code is also running in the P3D version???? It's the reason why SODE jetways near the aircraft are deleted. The GSX configuration is the same for both simulators.

I think you caught that! Yes, we made a change and before we removed only groundvehicles in P3D, in MSFS we remove everything, because there are humans, ai planes, static planes, etc.

I've added back the "only ground vehicles" rule, in FSX/P3D only. Try to get it from Live Update, so we can test if it's working, otherwise I'll place the fix in the offline installer and rebuild it.

The Live Update is supposed to download these two files:

\Addon manager\Couatl\common\__INIT__.PYE
\Addon manager\Couatl\GSX\__INIT__.PYE

Yay!  :D

I have downloaded and updated, and all working. Well, just one exception. Marshaller readous are still weird at my end but I can live without it. They never like my marking anyway  :P

Cheers,
Arslan