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COUATL error in P3D2.1

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WR269:
Jut downloaded the updated installers for P3D2.1, it all installs fine, but then nothing shows in Add Ons menu.

I can see the correct entries in EXE.DLL and DLL.XML but still nothing shows.

I always download and install with antivirus disabled.

When I manually select COUATL.exe i get the following error:

"The application has failed to start because its side by side configuration is incorrect. Please see the application event log or use the command line sxstrace.exe tool for more detail".

This is the first time I have had this problem....have tried reinstalling several times.

virtuali:

--- Quote from: WR269 on February 13, 2014, 10:56:01 am ---"The application has failed to start because its side by side configuration is incorrect. Please see the application event log or use the command line sxstrace.exe tool for more detail".

This is the first time I have had this problem....have tried reinstalling several times.
--- End quote ---

Reinstalling any of our software won't fix this because, as the message says, your problem in your Windows Side-by-Side libraries. Most likely, the problem is in your MS VC++ 2005 runtimes, which are missing/corrupted or have a similar problem.

The issue is, you can have many versions of the 2005 runtimes, needed by different products, and you can even different versions of other VC++ runtimes (like 2008 or 2010) and there are even known issues of possible problems of newer versions (ex. 2008) causing issues with older versions like the 2005, which is needed both by all our products (and by FSX too)

Try this:

- Go in the Windows control panel, and Uninstall ALL the instances of the Visual Studio 2005 redistributable runtimes. You might have more than one version: remove them all.

- Then, after removing everything related to VS2005, reinstall again these 3 files:

http://www.microsoft.com/downloads/details.aspx?FamilyId=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en
http://www.microsoft.com/downloads/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en
http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26347

AFTER installing all the runtimes, it could be useful running Windows Update and update everything, including the optional downloads.

Er!k:
Hi Umberto,

Same issue here on Windows 7 x64. Here is what I have done so far:
- Removed GSX and the Addon Manager
- Removed every C++2005 entry
- Rebooted the PC
- Installed the files
- Rebooted
- Did all the updates
- Rebooted
- Install GSX again

Unfortunately no luck... Do I have to do the same steps for the 2008 and 2010 libraries?

overflow:
same Problem here

virtuali:
I can only repeat and confirm the problem is in your VC++ runtimes, that error message is very clear about this. And I can confirm that on a system that doesn't have pre-existing problems, this doesn't happen.

Yes, it's possible that having other versions of the runtimes, like the 2008, might cause problems to an installation of the 2005 version, there was an earlier version of the 2008 runtime which broke the 2005 version, so you might try removing that one in addition to the 2005 versions, then reinstalling the 2005 version only first, to see if this fix the problem.

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