General Category > General Discussion

CTD with all FSDT and Cloud 9

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bossmiranda:
Hello there,my problem is that everytime I choose a FSDT o Cloud 9 when the trial mode message appears in about 1 or 2 seconds the FSX CDT and said fatal Error Occurs and restart >:( >:( ...I have the latest addon manager 2907,I turn off the antivirus,turn off the AI aircraft,install,re-install and always the same error ??? ???,does anyone can help me?? I have to mention that with others addons like Aerosoft,T2G,etc..work everything fine,and I have the FSDT GSX and works 100%:

Intel i7 2600k
EVGA 660Ti OC
12GB Memory
P8P67 Asus MB
1000w PS
Liquid Cooling
Window 7 Ultimate 64

virtuali:

--- Quote from: bossmiranda on September 10, 2013, 08:41:26 am --- I have the FSDT GSX and works 100%:
--- End quote ---

That indicates the problem is not in our software modules, because they must work correctly for GSX to work. Are you FSDT/Cloud9 sceneries all on Trial ? Are you using the most current version of all of them ?

bossmiranda:
Yes my GSX works fine,but it doesn`t have the trial mode,the problem here it`s somehow between the trial mode activation,...Not all is on trial,I purchase Cloud 9 Orlando,but it does the same problem...yes I install JFK v2.1 and I tried Las Vegas too,...is there any way that I can see a log or something where I can know what`s the problem is??

bossmiranda:
Anyone support please ??? ??? ::)

virtuali:

--- Quote from: bossmiranda on September 12, 2013, 09:36:24 am ---Anyone support please ??? ??? ::)
--- End quote ---

What's the meaning of this post ? You HAVE been already "supported", but you just can't expect support working 24 hours / day, and we are not even in the same continent. You know, time zones ?

Now, please, describe your problem more precisely:

- You said you get a crash when you go to ANY FSDT/Cloud9 airport, regardless if it's in Trial or not.

- But you said GSX is working.

Now, I assume that with "GSX is working", you mean everything's fine if you use GSX on a non-FSDT/Cloud9 airport, while if you go to any FSDT/Cloud9 airport, you'll see FSX crashing even if you don't use GSX, is this correct ?

First, you should check WHAT really crashed because, as I've said, if GSX is working everywhere else, there's nothing wrong with our software modules, because in order for GSX to work, everything should be running.

To check what really crashed, you should go into the Windows Event Viewer (under the Tools section in the Windows Control Panel) and find the crash for FSX.EXE that should have been logged in the Application event log. Check the error Details and post them here.

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