So i immediately Bought your Product and tried to install it , did every thing i can to FIX the Couatl Script Engine error , and some how i was unable to fix the problem even though i have uninstalled FSX and reinstalled several time
The message doesn't say "just" that. It says what is the most important information to understand what the problem is, which is to check your Couatl.err log for knowing EXACTLY what CAUSED the error. The cause is NEVER GSX, but something else with your configuration.
In fact, checking previous emails, I've found what your problem was, and you shouldn't describe your support experience the way you did, as if we "just" told you there are no refunds because of the product has a Trial version! You make it sound it like that, but that's not the case.
You have been replied with 5 different emails, describing what caused it, and what you had to check to fix this problem.
The problem, of course, is caused by another product, and it's the "Executable Integrity compromised" message, which has been discussed several times on the forum, it's a problem caused by another product which is attaching to all running executables. As of today, we know about these two:
- The free ATI Tray Tools tweaker, if the "automatic over clock" option is turned on.
- The Lenovo Power management program.
These are just two examples
we know of, there might be other similar products out there we don't know yet. Other than that, it could be a real virus.
And, in the last email, where it was explained we don't have a refund policy for such reasons, since compatibility problems with other products could be verified before purchasing (thanks to the Trial), it was ALSO stated:
But this doesn't mean we won't keep helping you fixing this problem.
Not having a refund policy, doesn't have anything to do with the fact we WILL help you in any conceivable way to help running our products, even if you failed to check compatibility with your installation, which is something you can do because of the Trial.
Then, after that statement, followed a proposed course of action:
Since your problem is caused by ANOTHER program, it would be enough to find what it is. It's likely a system utility. You can use the MSCONFIG program, a tool included with Windows (launch it by simply typing MSCONFIG then Enter on the Windows Start button), that will allow you to selectively turn on and off any program that launches at the Windows startup.
Try turning off all programs that starts with Windows, then reinstall GSX and see if Couatl now runs without that error. Then, turn back on all programs, one at the time, until you find the offending one.
But you NEVER replied to this last email.
s there a Plain and simple tutorial on how to install ?? without having to go through this Couatl Script Engine problem ? and without Messing up my FSX?
There's no need for a "tutorial" to install GSX, because it can't be simpler, just run the installer, there are no other ways to install it.
Your problem is caused by ANOTHER product, and there's nothing in the GSX installation that you can do to overcome this. You have to act on the OTHER product which is the cause of this.
And, as I've said, in all previous emails, we know of TWO products that could cause this, which are:
- The free ATI Tray Tools tweaker, if the "automatic over clock" option is turned on.
- The Lenovo Power management program.
This means: if you have the free ATI Tray Tools tweaker, you must turn the "automatic over clock" feature OFF. If you have the "Lenovo Power management program", you must turn if OFF.
The OTHER explanation which was added to the email and here too, which is using the MSCONFIG tool to selectively disable potentially offending products at startup, and this is what you can do to find the culprit, IF IT'S NOT the ATI tray tool or the Lenovo power management program.
