General Category > General Discussion

re-activating JFK-Please help

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JohnB777:
Hello, I am reseting my computer due to lots of errors in FSX. So I was wondering how I could redownload the New York JFK add-on again. Because I can't find the serial number and was wonderin if it may have expired.

virtuali:
- All our downloads are always freely available on our "Products" page. So, you just download it and install it.

- Your Serial Number never expires. You might simply have to reactivate it when changing hardware.

- Your Serial Number is in your email receipt. If you lost it, there's of course a way to retrieve another copy, as explained on our FAQ page:

http://www.fsdreamteam.com/faq.html


--- Quote ---I have lost my Email receipt, how can I reactivate my product ?

You can go to Esellerate support site here:

http://store.esellerate.net/support

You can retrieve your Order History, by inserting the email you used to purchased the product, then press the "E-Mail Order History" button. Having your Order, will allow to use the server-assisted Reinstall. If you want to know your Serial Number, insert your Order Number and Email, then press the "Submit" button on the Esellerate support site: this will enter inside your Order Page, with option to see your original Email Receipt, that contains also your Serial Number.

--- End quote ---

JohnB777:
I found the email, thanks for the help!

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