Products Support > GSX Support FSX/P3D

couatl updater

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lennyifly:
I have a problem with couatl updater, when I try to update I get the following error message

Setup  sorry,the files could not be download. Click retry to try downloading the files again or click to cancel to terminate set up

lennyifly

virtuali:
I've checked the couatl updater right now, and it works without errors. Are you running some kind of software firewall ? You might have to grant permission to go online to the Couatl_updater.exe file.

lennyifly:
YES I have bullguard and in my firewall rules couatl scripting engine for fsx/esp "Allow"

lennyifly

virtuali:
So does it work now ? If it doesn't, it can only mean you haven't configured the firewall correctly, or your internet connection is really down.

The updater runs on two mirrors at the same time, it's very unlikely both could be down simultaneously, and they are both up now.

lennyifly:
Still can not download live updates ,what is the mirror site ?

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