Products Support > GSX Support FSX/P3D
EUREKA!!
nigelgrant:
I did not post this in my Lost Airport Buildings message string since I considered it too important to get buried in a long string.
After installing GSX, couatl.exe would not load and I lost all my airport buidlings. Following a bit of selective program closures I have found that ATI TrayTools was not allowing couatl.exe to load. I have uninstalled the ATI Tray Tools and all my buildings are back, as is the couatl menu.
Good news, I was getting quite frustrated! I hope this may help others.
Nigel
Vancouver
aircanadajet:
My buildings are disappearing too, but I noticed that there is a little menu once you enter download latest update, then it asked you if you want to re start couatl menu, so when you do, the building are gone for a sec and then they come back.... weird but they are back and forth.
virtuali:
--- Quote from: nigelgrant on February 13, 2012, 01:57:43 am ---After installing GSX, couatl.exe would not load and I lost all my airport buidlings. Following a bit of selective program closures I have found that ATI TrayTools was not allowing couatl.exe to load. I have uninstalled the ATI Tray Tools and all my buildings are back, as is the couatl menu.
--- End quote ---
I'm very happy you finally found the problem. However I find this to be really strange: I can't possibly think why the AT Tray tools would prevent Couatl.exe to work, I too have an ATI card and I guess many other users have one, if it was really a common problem, we would have heard it by now.
The only possible explanation is that you have VC++ system libraries messed up in your system, and in a way that simply reinstalling them using the official MS installers will not fix them (our installers of course installs the needed version using the MS official installer), and the ATI tools are likely use them too, perhaps a different version, triggering a conflict of the dreaded side-by-side system those libraries use.
hero93:
As you might know I have the same Problem...
@nigelgrant: You don't have to uninstall ATT, it is enough to close it before starting FSX, so you can still use ATT for other Programs and if you have selected your ATT FSX config it is applied to FSX even without ATT running.
@virtuali: It would be very nice to find a solution someday, because sometimes you need to make changes in ATT inflight. I tried by installing visual studio and older Redistributable-Packages, but that didn't work.
I really appreciate your products, but this is annoying...
nigelgrant:
Umberto
Just to clarify - ATI Tray Tools is a 3rd party addon by a Ray Adams, it is not tools issued by ATI or Radeon; in a recent post elsewhere to hero93 you had mentioned you had ATI tray tools, and I wondered whether you may have been referring to those that came with your ATI video card?
Nigel
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