Products Support > GSX Support FSX/P3D

Cannot install..... AGAIN **SOLVED**

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prdant:
Here you go.

0.00000 SimConnect version 10.0.61259.0

0.30627 Exe Launch Failed: GetLast Error=0x000000D8 Path="fsdreamteam\couatl\cpuatl.exe" CommandLine=""
1.58031 DLL Loaded: Path="bglmanx.dll" Version="2.9.0.1"PMDG SimConnect Version Loader <C:\Program Files <x86>\Microsoft Games\Microsoft Flight Simulator X\PMDG_SimConnect_Ldr.dll>

Goes on from there checking the flight sim version etc which all pass. I have no other problems with PMDG aircraft or FSUIPC.

Hope this helps your investigation.

virtuali:
If this is really the diagnostic log, and not a typo you made when copying it from to the forum, it's no wonder couatl.exe doesn't load: if FSX is trying to load cpuatl.exe instead of couatl.exe, it's because you hand-edited your EXE.XML, and mistyped cpuatl.exe ...

prdant:
Yes, I had to hand type it... so it is a typo. I think one of the most confusing parts is that I ran a flight starting at KLAX and couatl was in the dropdown, a little more than two hours later I loaded the same flight because I was practicing with the PMDG 737 and couatl was gone from the dropdown which brings us to this point. It should be noted that FSX was not shutdown nor was the PC restarted. I simply loaded a saved flight.

virtuali:
When this happen, open the Task manager, and check if you have two copies of the Couatl.exe process.

prdant:
Unfortunately because of the time difference I will not be at my PC until you are done for the day. I did note that after I did not see couatl in the dropdown that there was no couatl.exe listed under processes.
I appreciate that you are trying to resolve this issue, but I have followed all steps that you have provided and we are no closer to a resolution.
When I get home tonight I will try one more time to re-install following the steps that you have provided. One question though is if I completely uninstall should I be installing the GSX program AND the stand alone manager or just the stand alone. So far I have been doing both.
I have no doubt that GSX is a great looking program because I did see it work for one test and one flight. I would, however, appreciate it that if we cannot solve this issue by the weekend that I be refunded my purchase price at which time I will deactivate and remove.

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