Products Support > GSX Support FSX/P3D

New to GSX.. 1 hour ago

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prdant:
Hi as a very new user I am going through the guide and it says that to request services to use ctrl+F12. This not working for me and I do not see anything at the airport other than default ground activity.
Thanks

pete_auau:
you havnt  got  the  ctl + f12  assigned  to another  programane  by any  chance,  and  have  you got the  addon  manager  and  coulti   showing  in your  menu?

prdant:
The addon shows but no coulti, I did not see any errors when loading coilti

virtuali:
 DOWNLOAD AND INSTALL with the antivirus entirely OFF

- Uninstall GSX. Reply YES when asked if you want to remove the Addon Manager and the Couatl Engine. Reply YES to both questions.

- TURN OFF your antivirus. Don't just exit from its interface, but turn off the real time protection. Actual wording changes between products, however, it's the option to scan every file that gets open in real time, without user intervention.

- Reinstall GSX with the Antivirus TURNED OFF. Don't launch FSX yet.

- Configure the antivirus to exclude the following files from scanning:

YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\couatl.exe

YourFSXFolder it's usually C:\Program Files\Microsoft Games\Microsoft Flight Simulator X, if you installed it in the default folder.

- Now you can turn the antivirus back on, and launch FSX.

- Check you are seeing BOTH the "Addon Manager" menu AND the "Couatl powered products" menu under the "Addons" menu

prdant:
Sorry for the delay, I am working from home. I completed all steps as described and I still do not have coulti.

I am running I5 2500 windows 7 64 bit if that matters

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