Products Support > GSX Support FSX/P3D

Addon Manager does not come up

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Rea3perPr0:
Hey guys i really like your prodcut even if theres something to improve like the jetways but thats another topic.

I went straight ahead and bought the system the web way using paypal.
Then i downloaded the installer and went along with the installation.
Started up FSX and tried to activate the product but if i look into my "Addons" dropdown menu i cant spot the Addon Manager.

Could you guys please help me out with the installation.

Regards, Rea3perPr0.

virtuali:
First check for the possible antivirus problem, this way:

- Uninstall GSX. Reply YES when asked if you want to remove the Addon Manager and the Couatl Engine. Reply YES to both questions.

- TURN OFF your antivirus. Don't just exit from its interface, but turn off the real time protection. Actual wording changes between products, however, it's the option to scan every file that gets open in real time, without user intervention.

- Reinstall GSX with the Antivirus TURNED OFF. Don't launch FSX yet.

- Configure the antivirus to exclude the following files from scanning:

YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\couatl.exe

YourFSXFolder it's usually C:\Program Files\Microsoft Games\Microsoft Flight Simulator X, if you installed it in the default folder.

- Now you can turn the antivirus back on, and launch FSX.

- Check you are seeing BOTH the "Addon Manager" menu AND the "Couatl powered products" menu under the "Addons" menu

Rea3perPr0:
Did everything following your advises but its still not working.

virtuali:
Are you being ASKED permission to run the Addon Manager after reinstalling ?

Rea3perPr0:
Not at all.

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