Products Support > GSX Support FSX/P3D

Error 5 access denied when installing

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squalo111:
I've just installed your new GSX demo, all OK, then I closed FSX and restarted later,   (my FSDT airports are Zurich, Chicago, KFLL, KORD, Honolulu), results:

no Couatl menu  (but addonmanager OK)

NO BUILDINGS IN ZURICH (the only I've tested)

then I uninstalled GSX, reinstalled Zurich 2.5, reinstalled standalone, manager, BUT ALWAYS i become errors during standalone (or same Zurich 2.5) installation, see attached jpg

please help, thanks

virtuali:
As already explained in this thread:

http://www.fsdreamteam.com/forum/index.php?topic=4691.msg43403#msg43403

This error is caused because you launched the installer too quickly, when FSX was still closing, if you reboot Windows and try again, the error will go away.

I've edited the title of the thread, since it didn't help others reading it, or using the "search" function of the forum to find about that error.

squalo111:
Thanks, it works.
But let me say: in my personal opinion the installation modules of your products are to weak for the normal user, see the lot of topics about installation problems of any product! In my recent experience: KORD upgrade, LSZH upgrade and today GSX, generated too many annoying malfunctions!
Anyway your sceneries are on top of quality!

virtuali:

--- Quote from: squalo111 on February 01, 2012, 06:57:18 pm ---But let me say: in my personal opinion the installation modules of your products are to weak for the normal user, see the lot of topics about installation problems of any product!
--- End quote ---

The installations works just fine, we should probably add a check for FSX being really closed, any other installer would probably had the same issue if you ran it when FSX was still not entirely closed.

Other problems are never *caused* by our installation proces, we only get to discover pre-existing problems in the user systems or flawed antivirus product interference.

squalo111:
I partially disagree about the antivirus interferences. In my recent cases (like you confirmed at  http://www.fsdreamteam.com/forum/index.php?topic=5386.msg49042#msg49042 ) this wasn't the problem!
Thank you for your assistence!

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