Products Support > GSX Support FSX/P3D

Lost Airport Buildings

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SlapTjip:
Mine all fixed.

Looks like teh GSX installer did some magic.

Hope you get those pesky buildings fixed.

virtuali:

--- Quote from: SlapTjip on February 01, 2012, 10:37:18 am ---I am not having these problems with my other payware products.

I shelved the FSDT airport products and sadly won't buy GSX, my loss but till they fix this COMMON no building issue I refuse to continue buying their products.
--- End quote ---

You don't have such issues with other sceneries, because they don't have any features that require a software module to run, and the reason it's not the modules are bugged, but you have a PROBLEM in your system config, or ANOTHER product (antivirus, most common) that is preventing the software to run.

Once the cause is removed, you'll have the modules working without the need for any change in our software, which means it was already correct from the start.

The troubleshooting steps are not normally needed, but they are necessary to understand WHAT is causing the modules not running on YOUR system. There's no such thing as a common "no building" issue, the final effect (no buildings) might appear to the same, but the possible causes are many, which is why we can't just offer an universal solution, but we first need to know what, of the many possible causes, is the one the causes the problem on *your* system.

airforce806:
When you say to reinstall GSX Umberto, do I uninstall it first then reinstall or just reinstall overtop of my current install?

virtuali:
It doesn't really make much difference, you can usually reinstall without uninstalling first.

But if you uninstall, and reply YES to the questions "do you want to remove the Addon manager?" and "do you want to remove the Couatl engine?", there will be more clean up made, which might fix some issues.

airforce806:
Sounds good, thank you!  This GSX is absolutely incredible.  Just loaded up SWA 2986 and on to KSFO.

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