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AirDaily X: The Barometer - Customer Support Pole

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Bruce Hamilton:

--- Quote from: cmpbllsjc on May 03, 2011, 11:52:39 pm ---..its seems like its mostly Shaun saying "let me check with the devloper" then waiting for a response.
--- End quote ---

LOL   :D

In all fairness to Shaun, keep in mind that Aerosoft markets a lot of software made by others, while FSDT and ORBX market only their own.  Shaun can't speak for the other developers, so he has to check with them.

cmpbllsjc:

--- Quote from: Bruce Hamilton on May 04, 2011, 04:14:21 pm ---In all fairness to Shaun, keep in mind that Aerosoft markets a lot of software made by others, while FSDT and ORBX market only their own.  Shaun can't speak for the other developers, so he has to check with them.

--- End quote ---

Yeah I know, that's why he's "always checking with others".

That's the one thing I like about buying from FSDT, FT, LatinVFR, PMDG, LDS, and ORBX , is the fact that you can speak directly to the developers, rather than having a middle man.

I'll be honest, I am not much for Aerosoft anymore, whether its the products they actually produce or their support forum. Although I was never really enamoured with a lot of their products to begin with, as time has worn on and I have purchased and been only somewhat pleased with their offerings, I pretty much stay clear of most anything they make, especially if Peter W. has his hand in the developement. Plus their ego turns me off a bit, especially after Mr. Kok made that post a while back showing how big their offices are with all the pics showing the facilities. I almost felt like making a comment about all those people and the nice big office and you still can't manage to mip map sceneries on the initial release. Of course I didn't do that, but surely was thinking it.

On the suject of egos, I am getting a little turned off by ORBX as well. As of late they really seem to have adopted a mindset that they are the "be all, end all of FS addon developers". While I agree that some of the stuff is nice looking, frankly I dont think is as great as a lot of people do. Maybe when they can start making large hubs like their own YBBN and YMML that perform really well on the majority of upper mid level rigs and they include features like those of FSDT airports, then maybe I will be impressed. I'm so sick of hearing about PeopleFlow, TextureFlow, and any other Flow. How about they start making FPSFlow for the large hubs? In all seriousness, I have tried to figure out what TextureFlow is after backing up a bunch of textures prior to doing an update to one of the airport that now includes it. Frankly, it doesn't look like its anymore that converting some 32bit or DXT5 textures that didn't already have alpha channels to DXT1, or mip mapping some of the textures that weren't prior. I know its all part of their marketing though and dont dare ask them what it is.

If any scenery devlopers are pushing the envelope of scenery developement it would be FSDT not ORBX.

newmanix:
@ cmpbllsjc

That was very well said. And the only thing I really follow at areosoft anymore is AES. Like you I am also tired of the ego. As fas as FSDT goes, I never had an issue here that was not sorted out within 24 hours. In my opinion FSDT belongs higher on the blog because wheras Aerosoft may respond in a timelu manner, any issues I have at Aerosoft still took a week at least to get a resloution to my problem. In Shauns defence, he does a very good job.

theshack440:
Also @ cmpbllsjc, (and newmanix)

I have tried some ORBX packages, such as YMML and I don't get NEARLY as good fps as I do with fsdt. I do not want to sound as though I am just bashing ORBX, they are very high up in my developer mind and they have some beautiful stuff, but they seem to act as though, as cmpbllsjc said, the "be all end all of developers." I have always thought fsdt the best (for one they do American airports for the most part which means they are of the most usage) in innovation and end result.

meshman:

--- Quote from: cmpbllsjc on May 04, 2011, 05:46:54 pm ---How about they start making FPSFlow for the large hubs?
--- End quote ---

Sean, that's got to be one of THE best lines I've read in a long time! Nice to chuckle over an early morning cup of coffee.

I'll refrain from other comments, other than to say I don't have any products, nor will I ever have any products from a particular developer.   ???

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