General Category > General Discussion
Reinstall issues
virtuali:
--- Quote from: jtrib on December 31, 2010, 03:12:26 am ---The program can't start because the alut.dll is missing from your computer. Try reinstalling the program to fix this problem.
--- End quote ---
This message means a .dll from your Audio drivers is missing, it's not part of our software, but is required to run, and it's usually distributed with audio drivers.
Try to find the most updated audio drivers for your sound board (you should check if they support OpenAL), it should fix the problem.
jtrib:
From all the research I have done, you are right, it does mean audio. But, the problem still reamains, the FSdreamteam buildings do not show with a system error couatl. So and audio driver will prevent buildings from showing?
jtrib:
I have reinstalled the audio drivers on my computer. I still have the same error. The audio on my computer works fine. This is what is strange to me.
I noticed someone else had the same issue. I just do not understand how they fixed it since I am using an Asus audio out and they were talking creative labs. I guess what I am saying as niceley as possible, is every program works fine on my flight sim computer. That is to say, all programs but anything FSdreamteam with a couat.System error.
http://www.fsdreamteam.com/forum/index.php?topic=1421.0
virtuali:
--- Quote from: jtrib on December 31, 2010, 01:39:13 pm ---I have reinstalled the audio drivers on my computer. I still have the same error. The audio on my computer works fine. This is what is strange to me.
--- End quote ---
Even if the audio works, doesn't mean the problem is not related to audio drivers. Can you check if you have the alut.dll file in your Couatl folder, because is supposed to be there, in case your audio drivers don't come with it.
If not, it means you are probably using an old installer, which was made before alut.dll was included. In this case, download the latest Stand-Alone Addon Manager for FSX (link is on every "Info" page of every product), which surely includes it.
jtrib:
That did it! It is working just fine. You always have the answer every time. I have always been impressed with your customer service. When ever I have had a problem with your product, you have always fixed it quickly. Thank you again for your help.
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