Deicing with engines running on a remote stand not working

[darkplay]

Hi,

deicing with engines running on a remote stand is not working. GSX says the engines must be shut down before ground services can be used... In MSFS 2020

[srcooke]

You are using a defined custom deice stand?

Page 28 of the manual:

The default behavior when no Deice areas has been defined in the GSX airport
profile, is to allow you calling Deicing from anywhere, as long you are not located
in a parking spot

.

Custom Deicing areas are like special kinds parking spots, where the only service
available is Deicing, and can be performed with engines running. They are not
located in the scenery itself, so only GSX knows about them, and don’t have any
connection to the rest of the airport layout or are affected by the scenery used.

[darkplay]

Nope, just somewhere on the airport, where the charts say deicing is possible

[srcooke]

Not sufficient, you need to define the deice area, again refer to the manual.