Unable to get GSX to Start

[CVJ]

I have uninstalled and reinstalled GSX Pro several times using the Keys etc., but no matter what i try, I can not get it to start and show up in my MSFS 2020.
Anyone Help Please!

[felipelobo85]

I confirm this. I've been using GSX since it came out without major problems. Yesterday I updated GSX and now it's not loading. The in sim panel keeps "Loading..." and this is the log from the couatl64_boot.log:

Code: [Select]

6/12/2025 11:21:29 a. m.: Couatl64_boot Log started
6/12/2025 11:21:29 a. m.: Working folder set to C:\Program Files (x86)\Addon Manager\couatl64 according to FSDT registry root key
6/12/2025 11:21:29 a. m.: Thread "couatl64_MSFS.exe"  added to monitoring
6/12/2025 11:21:29 a. m.: Starting couatl64_MSFS.exe
6/12/2025 11:21:29 a. m.: Process Couatl64_MSFS started successfully with ID 23196
6/12/2025 11:21:30 a. m.: Connected to Couatl64 shared memory
6/12/2025 11:27:29 a. m.: Detected process restart during update: old PID=23196, new PID=4836
6/12/2025 11:27:29 a. m.: Will monitor focus for 60000ms after detected restart
6/12/2025 11:28:30 a. m.: Grace period ending - performing final focus check
6/12/2025 11:28:30 a. m.: MSFS doesn't have focus at end of grace period, restoring it
6/12/2025 11:28:30 a. m.: SetForegroundWindow for FlightSimulator
6/12/2025 11:28:30 a. m.: Failed to restore focus to FlightSimulator at end of grace period

I tried to restart it multiple times. Also I tried restarting the PC, nothing works. Checking the manual I don't see anything else I can do to fix it.

[kingnorris]

Same here. I get the loading message that changes to parked over and over again but never loads. Had to fly a 737 “dead head” (no passengers).

This sucks.

[CVJ]

Apparently it is impossible to contact a human at GSX!

What a waste of my hard-earned money!

[kingnorris]

We’ll get the usual “read the manual” or “not happening here so it must be on our end” responses…

[commpilot]

The thing with something like this is it's hard to figure out what is wrong. I did a flight yesterday (12/06), and GSX pro worked like it is supposed to. I am using MSFS2020 on a computer.

Posting a log would probably be very helpful.

Mark,

[AUA9085]

I have uninstalled and reinstalled GSX Pro several times using the Keys etc., but no matter what i try, I can not get it to start and show up in my MSFS 2020.
Anyone Help Please!

Check your Windows Event Viewer too. Sometimes there are good hints whats going on or missing.

We’ll get the usual “read the manual” or “not happening here so it must be on our end” responses…

I mean yeah but it is working for many people and for him not, so what do you expect?

[pete_auau]

if you guys would post your issues at the gsx discord you will have a more better chance of some  one with a answer

[kingnorris]

I’m not joining yet another site to get answers. This is the SUPPORT FORUM. Its name implies we can come here and get SUPPORT.

[sags]

Good luck with discord - they are just as cheeky

[Michael Moe]

Same loading/parking loop here. A restart of couatl.exe works here
Michael Moe

[kingnorris]

Same loading/parking loop here. A restart of couatl.exe works here
Michael Moe

I did that at least 3 times before giving up.

[commpilot]

Everyone is posting that GSX isn't working.

Not one time have I seen a log posted. Since this is happening to just a few people it's going to be next to impossible to see what is happening without the log. Mind you posting the log is not a guarantee that the problem can be solved. If it can Umberto will find it.

Like I said in another post in the discussion I have made a flight since the first post and GSX worked just fine for me.

BTW I am not part of the FSDT support team.

Mark

[pete_auau]

I’m not joining yet another site to get answers. This is the SUPPORT FORUM. Its name implies we can come here and get SUPPORT.

well maybe if you would post your logs would  help

[commpilot]

The thing with something like this is it's hard to figure out what is wrong. I did a flight yesterday (12/06), and GSX pro worked like it is supposed to. I am using MSFS2020 on a computer.

Posting a log would probably be very helpful.

well maybe if you would post your logs would  help

I'm beginning to think some people just want to grip that things don't work, and don't want to help Umberto help them. There has been two posts in this thread saying that they need to attach the log. However not one has been posted.

Mark,