Author Topic: Cannot select Swissport as a handling operator at EGPH  (Read 543 times)

Chiwini

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Cannot select Swissport as a handling operator at EGPH
« on: August 20, 2025, 01:16:28 pm »
I have a problem with selecting Swissport as a handling operator at EGPH.
I use the Fenix A321
I use default scenery
I am not using an airport/aircraft profile
I use no other addons
I already tried customizing the scoring rules like so:
In the default rules_handling.cfg only Stobart Aviation Services has EGPH in the rules, besides a couple of other handling operators with only EG in the rules. I wanted Swissport as one of the handling operators at EGPH, so I made a custom rules_handling.cfg file in AppData\Roaming\virtuali\GSX\texture and customised the following rules like this:

[Stobart]
couatl.atc_parking_codes = Stobart Aviation Services
couatl.icaoprefixes = EGSS EGMC EGPF
couatl.basecolor = white
couatl.plate = EG
(Deleted EGPH)

[Swissport]
couatl.atc_parking_codes = _SWP
couatl.icaoprefixes = LS LG LE LB LC GC EP MD SB SBCF SBBR SBFZ SBEG SBPA SBCO SBRF SBGL SBRJ SBSV SBSP SBGR SBKP SBVT CYOW CYUL CYWG CYYZ EFHK EGBB EGPH EHAM EPWA KATL KBNA KBOS KCLT KEWR KIAD KIAH KLGA KLRD KMCO KMIA KSAT KSEA KSFB KSJC LFSB LSGG LSZH NZAA NZCH NZDN NZNP NZNR NZNS NZPM NZQN NZWN PANC YBBN YBCG YBCS YBHM YBMA YBMC YBMK YBPN YBRK YBRM YBSU YBTL YCFS YEML YMAV YMHB YMLT YMML YPAD YPDN YPPH YSCB YSCH YSSY YWHA YWLM RJTT RJAA RJGG RJBB RJFF ROAH
couatl.basecolor = white
couatl.regions = B O N K Z
couatl.plate = LS
(Added EGPH)

However, when I select "operate stairs" in the GSX menu I still get Stobart as handling operator and no Swissport. (What I also find strange is that I do not see other options even though there are other handling companies with EG in the rules, albeit scoring lower - not my main problem though)

I even tried changing the rules in the default .cfg file with no result.

Im aware that you can select a specific handling operator via GSX customization, but I would rather do it via rules.

What am I overlooking?

Thank you very much for your help.

virtuali

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Re: Cannot select Swissport as a handling operator at EGPH
« Reply #1 on: August 20, 2025, 01:31:25 pm »
When you change rules, you must clear the model cache, removing this folder:

C:\ProgramData\Virtuali\couatl

Then restart the couatl engine.

This will result a model cache rebuild (slightly longer menu startup on the first start), including your customized rules. I'll make a note to add it to the manual, it's just after the addition of the custom operator page, rules-based customization is not used much.

Chiwini

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Re: Cannot select Swissport as a handling operator at EGPH
« Reply #2 on: August 20, 2025, 02:22:56 pm »
It worked!

Thx a lot