Author Topic: Issues during GSX pro 3.4.7 installation  (Read 1041 times)

figd84

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Issues during GSX pro 3.4.7 installation
« on: April 29, 2025, 03:16:09 pm »
Hi everyone.

I´m trying to do a clean install for GSX pro version 3.4.7.

During the installation process of GSX pro in my C drive, this message came up:

https://pasteboard.co/aa1GXHK41MmP.jpg

after clicking OK, this message came up:

https://pasteboard.co/euuCuRR1x82L.jpg

Then again, after clicking OK, the installation continues until the installation screen resets as is nothing has happened:

https://pasteboard.co/VQIwdALkNmRR.jpg

My Windows Antivirus and firewall is disabled:

https://pasteboard.co/XILvqiibylYE.jpg

Anyone has experienced the same??



virtuali

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Re: Issues during GSX pro 3.4.7 installation
« Reply #1 on: April 29, 2025, 03:34:40 pm »
I already replied to you by email, haven't you received it ?

First, you should never disable the antivirus but, instead, configure it to add the whole Addon Manager folder to the antivirus EXCLUSIONS.

Do you have enough space on c: drive ?
« Last Edit: April 29, 2025, 03:44:18 pm by virtuali »

figd84

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Re: Issues during GSX pro 3.4.7 installation
« Reply #2 on: April 30, 2025, 03:15:48 pm »
Hi Umberto,

Thanks for your reply, yes I have sent the same issue through e-mail, I will keep it the discussion here from now on.

I have made the following checks:

  • Antivirus active

    Disk space over 300 gigs

    Added the Addon Manager folder to antivirus exclusions.

    Downloaded latest installation file.

    Added the installation file FSDT_Instalation_Manager.exe to antivirus exclusions.

    Uninstalled previous installed files.

    Run the FSDT_installation_manager again.

I´m still having the same issue  :(

Please your advise