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[davidcherrie]

Forcing everybody to wait? They are waiting for something that they don't know when is getting released... This isn't a restaurant where a customer can tell how long their meal has been sitting there by how cold it is and there is an urgency to get it to them straight away.

Movie and TV studios aren't working on making shows and then as soon as the final master finishes rendering, they want users downloading it as soon as possible despite the disruptions in viewing it. No, all the streaming companies out there upload their movies and tv shows at least several days in advance to ensure all resolutions are on the closest CDNs to the users that will be watching. They aren't forcing users to wait, its part of the process of large file content distribution, you must give it time that all content reaches destinations to ensure the experience for all users is smooth.

[virtuali]

Forcing everybody to wait? They are waiting for something that they don't know when is getting released... This isn't a restaurant where a customer can tell how long their meal has been sitting there by how cold it is and there is an urgency to get it to them straight away.

I don't like it, and I find dishonest.

No, all the streaming companies out there upload their movies and tv shows at least several days in advance to ensure all resolutions are on the closest CDNs to the users that will be watching

Yes, sure:

https://variety.com/2022/digital/news/netflix-down-stranger-things-4-crash-1235307635/

Obviously, everything is in proportion: for US, a big GSX release is similar to Netflix releasing Stranger Things.

[davidcherrie]

Find it dishonest? You don't think tech companies take time to make sure a smooth roll out rather than risking a huge failure and PR catastrophe that affects their brand and credibility?

That Stranger Things release is what happens when you don't prepare and have a smooth rollout. This is your 3.5.3 except every update has these issues. This is why Netflix has their own CDNs in high density areas at the teleco exchanges to ensure that streamed content is as local as possible. How many streamed shows go absolutely flawlessly on release? 99.9% because they spend time ensuring the reliability of the distribution.

What has Rockstar done? Delayed GTA VI by 6 months because even though the story mode is finished, they are now wanting to ensure that an online release is as smooth as possible and GTA Online launches simultaneously for release. They are taking time now that they have finished the game, that it will be distributed and tested well before the public gets access.

[virtuali]

Find it dishonest? You don't think tech companies take time to make sure a smooth roll out rather than risking a huge failure and PR catastrophe that affects their brand and credibility?

I think it's wrong denying the vast majority of users of getting an update when they CAN, just because we can't be sure exactly when the very latest node in a remote corner of the worlds will get it.

That Stranger Things release is what happens when you don't prepare and have a smooth rollout. This is your 3.5.3 except every update has these issues.

Clutching at Straws are we, when you keep saying "it happens only at FSDT", yet I keep posting real world examples how these things HAPPENING and HAPPENED. BTW, Netflix stock when down after the Tyson vs Paul match, because they couldn't keep up with a Live transmission. But I'm not counting this, because it's a Live show, completely different issue.

I specifically cited Stranger Things to counter your argument that everybody "prepares in advance" for a big release. Yes, in an ideal world they do. And as you said yourself, those companies (the other is Microsoft, of course), OWN THE CDN. They have dedicated team that have no other job that minding the CDN.

We are just Cloudflare's customers, and must deal with normal user support.

[davidcherrie]

I think it's wrong denying the vast majority of users of getting an update when they CAN, just because we can't be sure exactly when the very latest node in a remote corner of the worlds will get it.

This isn't a life saving drug, people don't need it right away unless it is a hot fix. I can see your eager to get your updates out but at the expense of you then spending hours and hours responding to problems on a forum because you haven't waited after each update is the perfect example of not learning from your mistakes.

Clutching at Straws are we, when you keep saying "it happens only at FSDT", yet I keep posting real world examples how these things HAPPENING and HAPPENED.

I'll reclarify. Yes, there are the odd occurrences where releases for tech companies don't go smoothly due to unforeseen circumstances. However it happens all the time at FSDT with an update because of FORESEEN CIRCUMSTANCES which aren't learnt from... If you just wait a day or two, the amount of people that experience issues will dramatically decrease if you can't afford to pay for a better CDN.

[virtuali]

This isn't a life saving drug, people don't need it right away unless it is a hot fix. I can see your eager to get your updates out but at the expense of you then spending hours and hours responding to problems on a forum because you haven't waited after each update is the perfect example of not learning from your mistakes.

It's not up to you  to decide how much other users are willing to wait to download something they CAN download, just because somebody else in the world might not be able to.

However it happens all the time at FSDT with an update because of FORESEEN CIRCUMSTANCES which aren't learnt from...

And it's precisely because we anticipate it, that we repackage the base files, so the simple solution for affected users would have been just Uninstall/Reinstall, and this works without having to artificially delay the update for everybody else.

This solution seems to work and nobody seems to complain about it. Except you. This thread has run his course now.