Products Support > GSX Support FSX/P3D
Couatl disappearing problem
doksas:
Yes, far east is problem.
Ray Proudfoot:
@virtuali, having discovered the problem lay with a bad BGL rather than your software can I make a suggestion please.
In the log there’s no mention of the corrupt BGL that caused the regeneration to crash thereby bringing down couatl64.exe. There’s just a mention of a file that is empty.
Would it be possible for you to identify the bad file thereby saving users from a lot of work in trying to find where the problem is?
It was only by searching for that empty file in Google I came across the same problem and the user was also using Herve Sors replacement BGLs.
Still took me two hours to find and fix things which hopefully will help the OP of this topic.
virtuali:
Thank you for confirming the problem wasn't GSX.
There's no quick way to fix this and, since we are not using the airport cache method anymore in MSFS 2020/2024, we are not planning to work on fixing something that is caused by corrupted 3rd party files, because we barely have time to keep FSX/P3D supported, let alone working on fixing issues caused by bad data coming from the outside.
Ray Proudfoot:
--- Quote from: virtuali on February 24, 2025, 05:16:59 pm ---Thank you for confirming the problem wasn't GSX.
There's no quick way to fix this and, since we are not using the airport cache method anymore in MSFS 2020/2024, we are not planning to work on fixing something that is caused by corrupted 3rd party files, because we barely have time to keep FSX/P3D supported, let alone working on fixing issues caused by bad data coming from the outside.
--- End quote ---
Understood. It adds to my knowledge of what the problem might be should it happen again.
Sorry for posting “where is support”. I only come here when I have problems. Not discord or other options. Not seeing you active on the forum for over a week was disconcerting. Hopefully Herve will correct the bad BGL. His data is usually very good.
Ray Proudfoot:
I’ve heard back from Herve. There are 33 files different from 2501 in 2502 for the Far East.
He’s going to check but has also described how I can do it myself. I’ll work on this tomorrow.
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