Products Support > GSX Support FSX/P3D

Key Code Activate

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Rcca:

--- Quote from: Rcca on November 05, 2024, 04:23:08 am ---
--- Quote from: Captain Kevin on November 05, 2024, 01:00:20 am ---E-mail license keys. As I said, new ones were issued when Esellerate was shut down, so your old keys won't work.

--- End quote ---
Then that would be #4
Thanks I'll give that a try!
Going on vacation may be a while before I try it.

--- End quote ---
Hi Kevin, Well I tried the Email License said no such email under my account.
I tried the "Get License information; It listed my Desktop the name of my Desktop, which GSX 2 is activated, but no list of my laptop name.
It showing another PC which says l8N011314 Activated of 2024 but, not the PC name of my Laptop which Name MSI.
Confused, why was I able to, on my Laptop Fly and used any airport with GSX with Expansion level 2 not telling me I'm using a Trial Mod not Activated?
The PC that's PC PC name l8N011314 said it was Activated 6-12-2024, I did not Activated
anything of that date, Strange????

 
    Thanks for the help

Rcca:

--- Quote from: Rcca on November 11, 2024, 11:07:17 pm ---
--- Quote from: Rcca on November 05, 2024, 04:23:08 am ---
--- Quote from: Captain Kevin on November 05, 2024, 01:00:20 am ---E-mail license keys. As I said, new ones were issued when Esellerate was shut down, so your old keys won't work.

--- End quote ---
Then that would be #4
Thanks I'll give that a try!
Going on vacation may be a while before I try it.

--- End quote ---
Hi Kevin, Well I tried the Email License said no such email under my account.
I tried the "Get License information; It listed my Desktop the name of my Desktop, which GSX 2 is activated, but no list of my laptop name.
It showing another PC which says l8N011314 Activated of 2024 but, not the PC name of my Laptop which Name MSI.
Confused, why was I able to, on my Laptop Fly and used any airport with GSX with Expansion level 2 not telling me I'm using a Trial Mod not Activated?
The PC that's PC PC name l8N011314 said it was Activated 6-12-2024, I did not Activated
anything of that date, Strange????
I wish Virtual would chime in about my Question too?Umberto ?
 
    Thanks for the help

--- End quote ---

Captain Kevin:
You can try de-activating the license if you wish, but at this point, the best course of action is to send an e-mail to them explaining your situation since this would now most likely involve your order number, which obviously shouldn't be shared on the forum.

Rcca:

--- Quote from: Captain Kevin on November 12, 2024, 03:33:33 pm ---You can try de-activating the license if you wish, but at this point, the best course of action is to send an e-mail to them explaining your situation since this would now most likely involve your order number, which obviously shouldn't be shared on the forum.

--- End quote ---
Thanks, have to do it, when I get back home, who do iI send my problem too?
 Thanks Kevin.

Captain Kevin:
Send an e-mail to support@virtualisoftware.com for assistance.

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