Products Support > GSX Support FSX/P3D

lost activation key

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Captain Kevin:
I got nothing, then. I know Umberto's having to divide his time between e-mail support, forum support, and support in the unofficial support Discord.

roodey:
Yeah no problem, if i'm certain the mail is well received it's ok, there will be an answer.

virtuali:
According to the outgoing emails, you sent a request to change your old email address on August 22nd, and we sent you a confirmation of the email change on August 28th, that is 4 working days after, I'm sorry for not having replied quickly, but August is a bad month for support in general.

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