Products Support > GSX Support FSX/P3D

Aerosoft Airbus Doors & General Sound

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Flyer1026:
Good afternoon,

I've recently installed the latest GSX update, usually they all work fine. I'm *very* old school and still operate the Aerosoft Airbus Professional series for P3d V4.5, since the previous update the passenger doors are acting strange when boarding/deboarding. Instead of the normal automatically opening/closing before and post the turn, they are continuing to open and close continuously throughout the boarding and deboarding process - as soon as they close they reopen and open they close. This did not happen prior to the previous 2 Live Updates, although this did happen with an update around November time too and a new LiveUpdate fixed it back then.

Another issue is the cabin sound around boarding & deboarding, this is the same with all the aircraft in my hanger. It's really loud even though I haven't changed any settings at all. Again, this happened back in November time and a LiveUpdate fixed the issue.

I've reinstalled all my FSDT products & Addon Manager, created a new P3d CFG file and still no joy.

Any assistance would be greatly appreciated! Thanks in advance.

virtuali:
Is this happening only with the Aerosoft Airbus?

Flyer1026:
At the moment, yes.i haven’t checked others, mainly due to the Aerosoft model having some sort of automatic process when the stairs/jetway attach to the aircraft. Live updates have fixed it in the past, especially the November one.

The sound issue is all over. Tested on Aerosoft Airbus, NGXu and Carenado products.

Thanks!

Flyer1026:
Update: On opening P3D, and trying again - I purposely closed Couatl, and the doors immediately stopped acting randomly. This leads me to suggest it is an issue with Couatl, not the aircraft themselves.

Thanks.

Flyer1026:
Further Update: Clearly established as a Couatl error - given the door problem ONLY exists during the boarding stage of the aircraft, WITH steps WITHOUT a bus or passenger walkway. The moment Couatl is stopped and restarted, the problem ceases.Try GSX again & the problem comes back.

It takes an extremely long time to deboard/board passengers too during this process. This slowness is the same for the NGXu and other products.Yet, with a bus gate, walk in or jetway, no problem at all. I have reinstalled the aircraft multiple times to check & the result is the same.

The sound issue, of overly loud cabin boarding sounds also don’t stop when the boarding is finished.

This was absolutely fine before Version 2.9.5. LiveUpdate Version 2.9.8 (07.04.24) has not fixed the issue.

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