Products Support > GSX Support FSX/P3D

At least two regular issues: thumbnails and pushback

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fslogin:

--- Quote ---Just to be clear, you had three pushback options at that gate and you selected the third one?
--- End quote ---
I tried with #3 on GSX menu (which is QuckEdit Pushback) and with #4, a custom Pushback slot... Same conclusion.


--- Quote ---No issues on my end for any of them.
--- End quote ---
Thanks. I don't understand why these issues on my PC. It's very boring; is the company really still interested in P3D?

Captain Kevin:

--- Quote from: fslogin on January 06, 2024, 12:02:15 am ---I tried with #3 on GSX menu (which is QuckEdit Pushback) and with #4, a custom Pushback slot... Same conclusion.
--- End quote ---
I guess I forgot about the quick edit pushback option since I never use it. And just to be clear, when you selected the custom pushback slot, you completed the pushback and set the parking brakes? One other thing to note is you need to set GSX, so that it asks you to confirm good engine start. If you don't do this, the option won't appear.

--- Quote from: fslogin on January 06, 2024, 12:02:15 am ---Thanks. I don't understand why these issues on my PC. It's very boring; is the company really still interested in P3D?
--- End quote ---
If any P3D product still receives updates here, it would actually be GSX, so yes, things do still get updated.

fslogin:

--- Quote ---I guess I forgot about the quick edit pushback option since I never use it. And just to be clear, when you selected the custom pushback slot, you completed the pushback and set the parking brakes? One other thing to note is you need to set GSX, so that it asks you to confirm good engine start. If you don't do this, the option won't appear.
--- End quote ---
In fact, it works now that I've activated the Confirm good engine start option (I had disabled it because I use Self-loading cargo).

When I say it works, it's not quite true... I can see the option to return to the door, but when I click on it, I get the error message below:
problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\pushBack.py", line 1095, in do
UnboundLocalError: local variable 'pushBackContact' referenced before assignment
{'Airport': 'LFST', 'Requested assistance services at': 'Gate G 1', 'User Pos': (48.544679736561385, 7.629039712362835, 156.371 m, 2.44674 m, 278.25611671074984, 0.011344640515744686, 0.011344640515744686, 0.0, 2.5511759651184085, 1.0)}
GSX SimStop

fslogin:
Hello!
I've noticed that my post, like most posts over the last few days, hasn't received any response from the GSX designers. Do you know if there's a problem or if this is the end of support via the forum?
See you!

Supera380:
Hi fslogin,

Support is via this forum. I am not aware of a ticketing system.

Umberto is around today. He has posted a couple of replies in the General Discussion forum.

I expect he was taking a well deserved holiday break. I am sure you will hear from him shortly.

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