Products Support > GSX Support FSX/P3D

New PC - can't get any sounds from GSX

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Ray Proudfoot:
Umberto,

Given I can hear the wavs for GSX when I double click them it looks to me as though they're not being executed by the code. Especially when the log shows no action when pushback is requested.

I know this sounds daft but when you have eliminated all possible reasons for no sound, whatever remains - however implausible - must be the reason.

I have the Addon Manager launched via an entry in add-on.xml. Does the position of that amongst all the others make a difference? It's currently package.1 in add-on.xml in ProgramData\LM\P3Dv5.

Ray Proudfoot:
Three days on from my post and no response from @virtuali. This is a product support forum. Where is the support?

Not just for my post but several others yet to receive a reply. If @virtuali is indisposed for whatever reason perhaps someone else could offer support.

flibinite:
Ray, this may be coincidence but FYI - I had a perfectly functioning GSX until 3-4 days ago when I suddenly lost all sound.  I don't think I made any changes to my system except experimenting with some nvidea profile settings (which I reversed, and the sound did not return).  In the meantime, GSX offered me an automatic update as it often does.  I did that today, and the sound was restored. Perhaps you've got some 'in-between' version installed, though if so I'd expect you'd be getting the auto prompts to update as well.

Ray Proudfoot:
@flibinite, according to this page the last update was 23/10. I have uninstalled and reinstalled GSX since then so I must have the latest version.

https://www.fsdreamteam.com/couatl_liveupdate_notes.html

The first line in that post is interesting. Changes to the sound processing. I can’t help but feel that is crucial. I have a Asus ROG MAXIMUS HERO mobo with standard sound connections. My Logitech 2.1 speakers are years old but function perfectly well with Windows sounds, P3D sounds, PMDG sounds and FSL Concorde sounds. I can also double-click the GSX wav files and they are audible. My GSX sound settings are all on maximum and the option to play them is ticked.

But when executed by the Couatl code there is just silence. It’s totally frustrating because looking in the log there’s no indication of anything being logged when I request pushback. Surely all actions should be logged so both parties can see what is happening. Logically the command to play the sound isn’t being executed.

I don’t use NCP for anything except setting the refresh rate (30Hz) and resolution (3840*2160) for my BenQ monitor.

As a long time user of GSX / GSX Level 2 it’s the most frustrating problem I’ve encountered.

Ray Proudfoot:
Well this is absolutely bizarre. Without changing anything from yesterday when Coualt wouldn't play any GSX sounds they've returned this morning with the PMDG737.

I have no idea what the reason might be. Given so few have reported the problem I'm wondering if it might be related to FS Labs Concorde which requires different GSX settings. I use SimStarterNG to copy Coualtaddons.ini depending on whether Concorde is used or not. Can't see that being a problem but I'll investigate.

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