Products Support > GSX Support FSX/P3D

Since last GSX Update: Failing to load images

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FSworx:
Hi guys,

Since the last update yesterday I get error messages every time I start FSX / GSX: "Failed to load image from file "...\Addon Manager/texture\thumbnails\...\*.png"

545 image errors over all.

I triggered the Live Updater again afterwards. However, the problem remains. :-\

Any suggestions on how to solve this issue?

Thanks in advance!

matthew13189:
same problem for me, lots of files could not load

fslogin:
Hi!

Exactly the same issue (P3Dv4; GSX 2.7.1; Windows 10).

Any help?
Thanks!

virtuali:
Most likely the antivirus, that must have blocked the installation of the latest installer, which downloads the operator thumbnails as part of the update.

Configure the antivirus to add the whole Addon Manager folder to the EXCLUSIONS

Run the FSDT Installer again, and choose Update

If that doesn't work, try to install the OFFLINE installer on our site, then start the Installer again, and do another Update Check. Pay attention to the update process, and see if the operator Thumbnails are being downloaded.

BerndB:
Umberto, have you seen in the error logs that the folder seperator for the texture folder looks strange. Should that not be an \ instead of an /??

'E:\Utilitaires\Addon Manager/texture\thumbnails\handling\default_gsx.png'

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