Products Support > GSX Support FSX/P3D

After 16/04/23 update - Couatl error when boarding **SOLVED**

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raam123:
Umberto,

It seems that since last update, approx. 30 seconds after boarding is being requested the app crash and the following error appears:

couatl v4.8 (build 5086)
panic log started on Sun Apr 16 18:44:41 2023

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\baggageTrain.py", line 570, in do
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 403, in do
  File ".\common\simObjectMoverIK.py", line 555, in run
  File ".\common\simObjectMoverIK.py", line 34, in __len__
  File ".\common\simObjectMoverIK.py", line 34, in __len__
TypeError: object of type 'Point' has no len()
{'Airport': 'LLBG', 'Requested assistance services at': 'Gate B 7', 'User Pos': (32.006156598365564, 34.870927275966906, 43.6767 m, 2.52868 m, 142.87480741034327, 0.011344640515744686, 0.011344640515744686, 0.00021574892599270318, 2.5511759651184085, 1.0)}
GSX SimStop

The problem started after the last update today, my previous version was 2.4.8 and up until then (including 2.4.8) everything worked smoothly.

Thank you,

Captain Kevin:
I wonder if somehow the update didn't make it to whichever server it pulled up when you updated, because the log shows build 5086, and in this post, it shows build 5086 in those logs. Mind you, I'm just guessing. Maybe try running the update again and see what happens.

https://www.fsdreamteam.com/forum/index.php/topic,29709.0.html

virtuali:
The version is correct and it's the last one for P3D, and in fact it might be a problem, since we need to update it due to some changes required to stop a crash in MSFS. It should be fixed later today.

pdp:
So I've updated to 2.5.3 and I've come across the following issues:


* When loading PAX from a jetway, I always had 20 PAX, 2 ULDs/baggage carts and the FSL's payload didn't change
* When I tried to load PAX via stairs, I had a crew bus turn up with nobody aboard at all with "passengers boarding now" showing and nothing ever happening[li]I tried to request fuel at MKS' LEPA gate 22 and had a couple of Couatl errors in a row.
[/li][/list]

Errors attached.

Eagle_For:
Good morning
New problems with the latest update.  :(
I attach the log files.
Raymond

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