Products Support > GSX Support FSX/P3D

GSX Couatl scripting engine hasn't started / airac Herve Sors cause pb[SOLVED]

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remito:
Hello,

I have been having problems with gsx for the last two days.
I have been using gsx + gsx level 2 for years without any problems.

During a flight on P3d v4, I wanted to launch the pushback procedure and I noticed that gsx was not working anymore.
In "addon manager", I noticed that the activation keys of gsx + gsx level 2 were missing.

I wanted to fill them again and I got the message "the couatl scripting enging hasn't started,...".
I excluded from my antivirus the "addon manager" folder as indicated in another section of the forum.
I ran "fsdt universal intaller" as indicated in a section of the forum and I see that gsx + gsx level 2 are: installed and active.
I ran a check and then an update just in case.

However, I still can't use these utilities because in P3d, I am only in trial version.

I checked and my activation keys are valid.

Thank you for your help.

Captain Kevin:
Anything involving activations need to be handled by e-mail because the next question Umberto would ask you for is your order number, which obviously shouldn't be posted here.

remito:
Of course, it is obvious.
But I don't understand how and why my licenses disappeared and why "fsdt intaller" indicates that both software are active.
I'm waiting for Umberto to help me.

remito:
I may have a lead: I just asked for my licenses to be returned by email. In fact, I was trying to access my fsdt account.
I realize that they do not start with FSDTGSX and FSDGGXL2 as I saved them on a text file in my hard drive.
I will try to enter them again and update my post.

remito:
Same results with activation codes.

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