Products Support > GSX Support FSX/P3D

How to reproduce the floating/sunken jetways issue [P3DV4]

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TheCaptain3618:
It's more likely Airport Elevation issue. You have two solutions:

1 - Fix the airport elevation by going to the airport customization and fixing the airport elevation

2 - If it didn't that work, restart GSX without regenerating cache files

trisho0:
It seems that almost all airports are afraid to land because of the presence of GSX Ground Services. And the most curious thing is that it happens with the FSX and the P3Dv5 too. It seems to me that we have to go back to how we were before the GSX Pro appeared for MSFS2020. There is no visible elevation at EGLL airport and the jetway is buried. If I do a cache regeneration with the GSX the jetway is restored, what a beauty!.
The most stressful thing is I update the GSX Pro supposedly only for the MSFS2020, I load the P3Dv4 and parked in the Gate 548 the GSX starts with regeneration of the airport cache. That is, the GSX Pro updates or rather affects the GSX of the P3Dv4.
Definitely GSX needs separate Installers; GSX and GSX Pro not sharing the same folder name.
Patricio Valdes

Ioan92:

--- Quote from: trisho0 on January 14, 2023, 08:40:29 pm ---It seems that almost all airports are afraid to land because of the presence of GSX Ground Services. And the most curious thing is that it happens with the FSX and the P3Dv5 too. It seems to me that we have to go back to how we were before the GSX Pro appeared for MSFS2020. There is no visible elevation at EGLL airport and the jetway is buried. If I do a cache regeneration with the GSX the jetway is restored, what a beauty!.
The most stressful thing is I update the GSX Pro supposedly only for the MSFS2020, I load the P3Dv4 and parked in the Gate 548 the GSX starts with regeneration of the airport cache. That is, the GSX Pro updates or rather affects the GSX of the P3Dv4.
Definitely GSX needs separate Installers; GSX and GSX Pro not sharing the same folder name.
Patricio Valdes

--- End quote ---

Not a fix but EGLL should have it's own sode jetways, I'd suggest using that in the meanwhile. This issue only cripples fsdt and airports that use the gsx jettys.

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