Products Support > GSX Support FSX/P3D

Couatl engine doesn't start, even after all known tricks and re-install

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Captain45:
All of a sudden after starting P3Dv4.5 GSX is no longer in the ADD ON menu. The Addon Manager does show and can be selected.

I used the FSDT Universal Installer and ran a check on both, GSX and GSXL2. After that to be sure UPDATE ALL.
Still no Couatl active after restart P3D.
I uninstalled GSX, downloaded the full install GSX+L2 for 64 bit and re-installed it.
Again... no Couatl active after restart P3D.
So I tried to enter the serial key, but it tells me (logically) to check firewall and virus.
W-Defender virus has AddonManager in allowed list
W-Firewall has the Couatl engine in the allowd list
Still... no Couatl active after restart P3D.

I'm stuck here. After almost 10 years no GSX.  :'(

Dirk

TheCaptain3618:
Logs please?

Captain45:
Couatl.err reads:


couatl v4.8 (build 5105)
panic log started on Sun Jan  1 14:35:21 2023

problem raised by engine or unspecified addon
{}
Stopping Application...

In case neede I attached bglmanx.log

Looked further a bit later....

in C:\Program Files (x86)\Addon Manager the file from add-on.xml

   <AddOn.Component>
    <Category>EXE</Category>
    <Path>C:\Program Files (x86)\Addon Manager\couatl64\Couatl64_P3D.exe</Path>
  </AddOn.Component>

That file exists in that directory but written as couatl64_P3D.exe.
I changed the undercast 'c' of the file  into a capital 'C' but that doesn't make a difference (as expected).
That file is dated dec 2 '22 so GSX worked after that. But after the last update (end dec. '22)  it did not.

virtuali:

--- Quote from: Captain45 on January 03, 2023, 01:49:39 pm ---Couatl.err reads:
--- End quote ---

That's the panic log, but is not complete enough for troubleshooting. When GSX doesn't start, you can enable the full log this way:

- open the Notepad and type the following on a new blank file:

logFile=couatl.log

(please note logFile is written beginning with a lower case L and a capital F )

- Save the file as couatl.ini in the %APPDATA%\Virtuali folder

- Start the sim

- Check your %APPDATA%\Virtuali folder and if there's a Couatl.LOG file there, ZIP it and post its content

Captain45:
Hi,

Attached the logFile.

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