Products Support > GSX Support FSX/P3D
Floating jetways
srcooke:
--- Quote from: TheCaptain3618 on January 14, 2023, 07:34:25 am ---It's more likely Airport Elevation issue. You have two solutions:
1 - Fix the airport elevation by going to the airport customization and fixing the airport elevation
2 - If it didn't that work, restart GSX without regenerating cache files
--- End quote ---
Hardly solutions, WORKAROUNDS maybe.
The solution is for FSDT to restore GSX2 to the working state prior to 18th August 2022 release of GSX Pro which has caused these issues, We are now 5 months on.
flugmatz:
I think its FSDTs job to bring both elevations in line- like before. What about this, Umberto? There are dozends of complaints here and elsewhere. Can't be ignored just like this.
yurirodin:
Since the update a few months back, FSDT KIAH had an elevation problem with the static United airplanes at their hangers - they appeared floating high above the ramp. With the last update FSDT did some kind of elevation fix in an effort to fix the jetways issue, but instead it fixed the floating airplanes at KIAH. So there was a fix for elevation problems just not the kind that fixed the jetways. Hopefully the next update won't break back the KIAH issue.
virtuali:
As I've explained so many times:
- Before the last jetway altitude fix, I could ( with some effort ) replicate the floating/sunken jetways problems
- After the last jetway altitude fix, I cannot replicate it anymore, even trying several procedures posted here, like slewing from two very specific airports somebody posted a short while ago.
As far as I know, we DID massive changes to each and every part of the code that deals with objects altitude to be exactly like it was sometime in June, but I don't know how to even start investigating further, until I can replicate it.
Ioan92:
--- Quote from: virtuali on January 16, 2023, 09:27:33 am ---As I've explained so many times:
- Before the last jetway altitude fix, I could ( with some effort ) replicate the floating/sunken jetways problems
- After the last jetway altitude fix, I cannot replicate it anymore, even trying several procedures posted here, like slewing from two very specific airports somebody posted a short while ago.
As far as I know, we DID massive changes to each and every part of the code that deals with objects altitude to be exactly like it was sometime in June, but I don't know how to even start investigating further, until I can replicate it.
--- End quote ---
Hey man, unless you've tried this already;
start up P3Dv4/v5 and go fly with the PMDG 747 or 777. Do PHNL to KORD (FSDT -> FSDT) or do any long haul to an airport that uses gsx jetways.
This should trigger the bug upon arrival.
Addons used would be;
Envtex, Envshade, Envsound, Activesky, ASCA, FSUIPC, FsAerodata, P42 Immersion, Chaseplane, Vpilot, Simlink.
FSDT GSX L2, PHNL, KORD, DD Chicago city and airports (minus KORD)
PMDG 747/ 777
Actually I'd like to know if people having this bug use either FsAerodata or AerosorsFr. It's the only thing I can think of that could possibly confuse GSX, but I really have no idea.
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