Products Support > GSX Support FSX/P3D
GSX level 2 cannot be started
zhensanmao:
--- Quote from: virtuali on October 28, 2022, 12:08:37 pm ---
--- Quote from: zhensanmao on October 28, 2022, 10:31:49 am ---There is one more message: simconnect message windows
--- End quote ---
Please indicate the precise, exact, message.
--- End quote ---
My current situation is ：that GSX PRO is installed on MSFS and works fine. But with GSX installed on P3Dv5 (5.3.17.28160), GSX GSX level 2, the problem occurred today. When I enter P3D, when I do not stop the engine, it will prompt [gsx] You need to stop the engine to request ground services. However, after shutting down the engine and pressing CTRL+F12, nothing happens. Then a prompt will appear: "simconnect message windows GSX door automation enabled". Never see the GSX menu
virtuali:
--- Quote from: zhensanmao on October 28, 2022, 12:21:32 pm ---My current situation is ：that GSX PRO is installed on MSFS and works fine. But with GSX installed on P3Dv5 (5.3.17.28160), GSX GSX level 2, the problem occurred today
--- End quote ---
If you installed GSX for P3D after GSX Pro, just be sure you run the latest update after it, because it's possible ( depending how old your installer was ) there might be an issue related to the installation order.
zhensanmao:
--- Quote from: virtuali on October 28, 2022, 01:43:15 pm ---
--- Quote from: zhensanmao on October 28, 2022, 12:21:32 pm ---My current situation is ：that GSX PRO is installed on MSFS and works fine. But with GSX installed on P3Dv5 (5.3.17.28160), GSX GSX level 2, the problem occurred today
--- End quote ---
If you installed GSX for P3D after GSX Pro, just be sure you run the latest update after it, because it's possible ( depending how old your installer was ) there might be an issue related to the installation order.
--- End quote ---
So in what order should it be used? Install P3D first? Then install MSFS?
What does "depending how old your installer was" mean?
zhensanmao:
Completely delete, reinstall, first install GSX for P3D, but it is still the same as the original, can not start GSX, there is such a prompt
virtuali:
--- Quote from: zhensanmao on October 28, 2022, 03:46:09 pm ---Completely delete, reinstall, first install GSX for P3D, but it is still the same as the original, can not start GSX, there is such a prompt
--- End quote ---
That message is not coming from GSX, seems something from another add-on.
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