Products Support > GSX Support FSX/P3D

It has been 2 months....

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fnav77:
As the title says, it has been almost two months and GSX is still not working properly for P3D. You published this doomed update back in August (without obviously testing it) and since then, it has been a disaster. You are promising fixes, etc... but they are not coming, and you keep blaming users for "not getting it". GSX is still causing a lot and a lot of problems in the sim.

People have also suggested you make the old version (pre-August update) available, but that fell into deaf ears as well. Why? Only you know....

 I know me complaining here is maybe not helping and might offend some, but this is now becoming ridiculous. People have to stand for what they believe is right or wrong. A lot of users are mega frustrated. You broke a perfectly working product (along with others things like your own sceneries....) and you are now unable to fix the various issues you created yourself. All this because you were in a rush to release GSX for MSFS (we know why).

I was trying to give you the benefit of the doubt, thinking..."yeah, this will be fixed, no worries" but I now consider you let us down.
If I was working like you are in my line of work, I would have been fired a 1000 times..... ::)

Well.... Enough is enough.... I for sure will never buy a FSDT product again.

airlinenicholas:
I am on board with you I have issues as well and tried blaming on fsx as it was NOT fsx!!!

LukeK:

--- Quote from: fnav77 on October 13, 2022, 11:10:45 pm ---As the title says, it has been almost two months and GSX is still not working properly for P3D.
--- End quote ---

It works fine for me in P3D. Perhaps you can rant less and explain the specific issue you're having?


--- Quote ---If I was working like you are in my line of work, I would have been fired a 1000 times.....
--- End quote ---

Yes Karen.

jonahbird:
I am a mild mannered reader who has not submitted a comment in this forum for a long time, but I am afraid I must contribute to agree.

Having used GSX for many years with great satisfaction, I regret I have now (quietly) given up.

I use P3D5 with a B737, and that now notorious update has completely wrecked GSX which had been working perfectly. In addition to ground staff doing odd things, when pushback starts the aircraft shakes and a switch to outside view shows that the wheels have sunk into the ground.  When pushback has finished it rises back to the ground surface again and normality is restored.

virtuali:
And HOW we are even supposed to START doing a supposed "fix", when you read such completely opposite kind of comments ?


--- Quote from: fnav77 on October 13, 2022, 11:10:45 pm --- You published this doomed update back in August (without obviously testing it) and since then, it has been a disaster. You are promising fixes, etc... but they are not coming, and you keep blaming users for "not getting it". GSX is still causing a lot and a lot of problems in the sim.
--- End quote ---


--- Quote ---It works fine for me in P3D. Perhaps you can rant less and explain the specific issue you're having?
--- End quote ---

So, where to start "fixing" things ?


--- Quote ---All this because you were in a rush to release GSX for MSFS (we know why).
--- End quote ---

That's no secret. If we didn't release the MSFS version, we would have going bankrupted, because nobody is buying anything for FSX/P3D so, the only alternative would have been making a PAID UPDATE for FSX/P3D, to stay in business a bit longer.

Instead, we chose to continue the route of giving FREE UPDATES for GSX to existing users, and trying to keep as much of the code to be shared between the supported simulators. And I'm sorry, but this is the only way forward, because relying on another PAID update for FSX/P3D would have only delayed the inevitable, that is closing the company for lack of sales from FSX/P3D, since there are almost no users left buying stuff. There isn't a single developer out there that said anything different, it's just the reality of the situation.

Is THAT simple.

So, instead of that useless rant, it would be way more useful if you made a DETAILED list of *everything* that doesn't work for you.

And with "DETAILED", I mean DETAILED, that is providing PRECISE, ACCURATE, REPRODUCTION STEPS, possibly using either default or FSDT airports

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