Products Support > GSX Support FSX/P3D

Sunk Jetways

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srcooke:
Prior to the 'Pro' update we had floating jetways in P3Dv5, now on arrival at Barcelona which was working perfectly prior to the update the jetways are sunk.

EDIT: If I reset the position at the gate the Jetway returns to normal level.

srcooke:
OK not all sunk, on arrival at EDDH floating :(

Somehow I have to find the pre-update files.

srcooke:
Have flown arrivals to both airports again with updates as of today and the same issue remains.

Any idea how to resolve this as it absolutely did not occur at either of these until the update of the 18th august.

villaloha:
+1

KBTR all jetways sunk too. I really hope Umberto would be kind by resolve this and update specifically for P3D4.5. :)

mleuck:
The problem continues without resolution. Why will they not rollback to a working version (because MSFS is more important!)?

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