Products Support > GSX Support FSX/P3D

GSX freezing/missing options after latest update

(1/2) > >>

ocndvr80:
Hi,

Sorry to have to add to the lengthy list of current issues with GSX, but I don't believe this one has been mentioned yet. At least, I haven't seen it.

Upon running the Live Update (today, Aug 30, at 1900Z), GSX ceased functioning for me. That is, when the GSX menu option was selected, only the "disable" option was present. There were no other options present such as "customize airport position". Choosing the "disable" option also did nothing.

I repeated my steps at two different airports just to be sure, and I also rebooted my machine. Same result - could not get GSX to function.

I've included the log contents below. I'm running GSX in Prepar3D v4.5, Windows 11 Home.

Umberto, could this simply be a timing issue related to the update? That is, could it be that all the cloud servers are not yet fully refreshed and I am therefore only obtaining a partial update? I know this was mentioned in the past as a possibility when discussing other issues.

Log file contents below. Thanks for any advice.

- Bob

couatl v3.2 (build 4792)
panic log started on Tue Aug 30 15:05:52 2022

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\modelCustomization.py", line 949, in setJetwayAirlineCode
  File ".\common\modelCustomization.py", line 993, in getModelForCouatlType
  File ".\common\modelCustomization.py", line 962, in getModelsForCouatlType
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\common\modelCustomization.py", line 763, in _cache
  File ".\common\modelCustomization.py", line 832, in _loadCacheFromPath
  File ".\common\modelCustomization.py", line 927, in _loadLiveriesForModel
RuntimeError: this tasklet is taking too much time to execute
{'Airport': 'KLGA', 'User Pos': (40.774088888921355, -73.87045833333286, 2.62128 m, 2.62128 m, 109.88764890524362, 0.014578079804778099, -0.001745329238474369, 0.0001830840067045646, 2.621280116271973, 1.0)}
View changed to Spot
View changed to Locked Spot
Connection with Prepar3D v4 lost (has it crashed?)
disconnected from SimConnect.

virtuali:

--- Quote from: ocndvr80 on August 30, 2022, 09:23:12 pm ---couatl v3.2 (build 4792)
--- End quote ---

Your version is old, the current version of the program which is both online in the Live Update and the Offline installer, for P3D, is 4817.

- Configure the antivirus to add the whole Addon Manager folder to the antivirus Exclusions.

- Run the FSDT Live Update again

- If that doesn't work, try the Offline installer posted in the MSFS section, it's valid for P3D as well.

CraigyW:
I followed your advice and to no avail. I also uninstalled and re-installed, GSX is still not working.

ocndvr80:
Unfortunately, I also followed the steps indicated with no change.

Since I also have MSFS installed on my desktop (which I do not yet use) in addition to Prepar3D, the offline installer installed one heck of a lot of MSFS files (it actually ran overnight). Is there any way to make it configure Prepar3D only? Probably doesn't matter. In any case, after running the offline installer and the live update, in that order, GSX in Prepar3D V4.5 is still unresponsive for me and producing exactly the same log file output. Same couatl version too - 4792.

Umberto, can you suggest anything else to try? Thanks for help.

- Bob

Kalorien:
Hi there,

I want to confirm the guess that the there might be something wrong with the installer and the Live Updater. To me it looks like the Live Updater just interrupts the process. There is not an end or a confirmation of the Update like it did before. It just disappears from the desktop. It feels like a crash.
I am running FSX Gold and deactivated anitvirus completly in Windows 10 (also fully updated system)

Peter

Navigation

[0] Message Index

[#] Next page