Products Support > GSX Support FSX/P3D
Live Update quits
robase123:
Hi. When i run the live update option it crashes after downloading the couatl file. Any ideas? I have the FSX version.
virtuali:
Are you sure it crashed, not just quit because there wasn't anything left to do ?
robase123:
No i'm sure it crashed. It happens each time that I attempt to run it on my computer. this is what my system says about the error fault:
XML:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-08-30T16:48:09.000000000Z" />
<EventRecordID>637056</EventRecordID>
<Channel>Application</Channel>
<Computer>Robase-PC</Computer>
<Security />
</System>
- <EventData>
<Data>Couatl_Updater2.exe</Data>
<Data>2.0.2.68</Data>
<Data>630e0b9c</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.24545</Data>
<Data>5e0eb7f5</Data>
<Data>e0434352</Data>
<Data>0000c5af</Data>
<Data>2284</Data>
<Data>01d8bc9048c41381</Data>
<Data>C:\Program Files (x86)\Addon Manager\Couatl_Updater2.exe</Data>
<Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
<Data>86d9a90e-2883-11ed-9ecb-f46d0497d9e6</Data>
</EventData>
</Event>
Viewer Friendly error:
Couatl_Updater2.exe
2.0.2.68
630e0b9c
KERNELBASE.dll
6.1.7601.24545
5e0eb7f5
e0434352
0000c5af
2284
01d8bc9048c41381
C:\Program Files (x86)\Addon Manager\Couatl_Updater2.exe
C:\Windows\syswow64\KERNELBASE.dll
86d9a90e-2883-11ed-9ecb-f46d0497d9e6
virtuali:
Try this:
- Configure the antivirus to exclude the whole Addon Manager folder to the antivirus Exclusions.
- Download and install the latest FSDT Universal Installer
- Reboot Windows, there might be some system libraries that might require a restart to be completely installed.
robase123:
Yes sir. I did that but still not able to run live update.
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