Products Support > GSX Support FSX/P3D

GSX Not Working with Flightbeam KDEN after latest update P3d V4 & V5

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racekarts2:
Thank you very much that seemed to do the trick and everything seems to be working now.

Us Airways B757:
Hey guys.

I have tried the above fix in P3D V4 and it seems to work with KSFO, but does not work with my KDEN and KIAD sceneries. I deleted the .ini out of the respective FlightBeam folders.

The only way to even get the Control menu to appear in my sim for those two sceneries, I have to delete the other airport .ini in the Virtuali GSX folder under Users/Program Data. Otherwise, it just says my parking is isloated just like when the .ini was in the FlightBeam folder.

Doing so, gives me the option to select GSX services and as soon as I request a jetway or any other service, it just locks out the Control Menu. It doesn't even get to the point of asking which airline I would like to use.

I've worked several hours to try and remedy the situation. Any help would be great. I have also attached my Couatl File to see if that will help.

Thank you all and I appreciate anyone's help/advice.

Joe Porter:

--- Quote from: fnav77 on August 26, 2022, 03:01:05 pm ---For Flightbeam KDEN, as with KSFO and KIAD, you have to remove the kxxx-flightbeam Config file from the scenery folder for each airport.

--- End quote ---

You are kidding me. How do I remove the config file from the scenery folder for KDEN for flight beam?

Is this now how this product is being supported?   the users have to go out and fix applications and files on their SIM?

Disappointed long time customer.

Joe

virtuali:

--- Quote from: Joe Porter on August 27, 2022, 07:06:55 pm ---Is this now how this product is being supported?   the users have to go out and fix applications and files on their SIM?
--- End quote ---

And why, a suggestion from another user, has anything to do with "product support" ?

Nobody from FSDT has suggested you are supposed to that, we are obviously looking at the real causes of the problem and we'll fix that but, if another user suggested you a TEMPORARY WORKAROUND, it's up to you to use it or not, without this would have anything to do with the "level of support".

Joe Porter:

--- Quote from: virtuali on August 27, 2022, 07:11:50 pm ---
--- Quote from: Joe Porter on August 27, 2022, 07:06:55 pm ---Is this now how this product is being supported?   the users have to go out and fix applications and files on their SIM?
--- End quote ---

And why, a suggestion from another user, has anything to do with "product support" ?

Nobody from FSDT has suggested you are supposed to that, we are obviously looking at the real causes of the problem and we'll fix that but, if another user suggested you a TEMPORARY WORKAROUND, it's up to you to use it or not, without this would have anything to do with the "level of support".

--- End quote ---

Thank you, point taken. I’m just curious how long we will have to wait for a fix to some Payware airports like flightbeam’s KDEN.  I have always flown with your product since the day it came out.  I’m just frustrated at the moment. I really do appreciate you reaching out to us.

Joe

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