Products Support > GSX Support FSX/P3D

Problem after GSX update

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Alex_47:
After the GSX update, jetways began to disappear. When loading the simulator, everything is in place. After a request debording, the jetway disappears. On neighboring gates everything is fine. The message appears "all active jetways stopped due to main module (exe) reset/disconnection! (n=1)"

cirurgiao:
Had the same problem here. Today after a GSX update got this at ZPPP gate 106 (which has 2 jetways) Have 4 printscreens but each size is bigger that 4096KB
Alex_47 => how did you get pictures? Mine can't be attached because of size

mwyatt:
Got the same problem at any airport with jetways, Call GSX menu (CTRL/F12), select jetways (6), then the jetway disappears with the same error message as other posters.
Martin.

omera60:
I have the same problem. Also constantly GSX freezes during any of the services with no resolution at all. Simulators continues to run fine. Can’t restart it either. I have to fully close P3D and then relaunch it. Finally, for some reason GSX now thinks some of my doors are higher than they are. I correct by numbers or 3D editor and save but still continues with the different height. I even deleted the aircraft config file and recreated a new one but no luck

virtuali:
As I've said in other messages, we are shortly rebuilding the full P3D installer, which should contain all the latest files.

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