Products Support > GSX Support FSX/P3D

Missing People

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40westway:
I had to repurchase the GSX Bundle for my new PC. It's now installed however the people are missing, don't understand why. Help would be appreciated.

virtuali:
First, there wasn't any need to repurchase anything "just" because you had a new PC, since the Self-Help site linked on the FAQ page of this site would have helped you to BOTH retrieve lost keys, but also to DEACTIVATE a previously used PC, so you could use your keys on a new one.

In any case, if you are missing passengers and you have activated GSX L2, the most likely cause it's because the scenery you are using doesn't have a SODE jetway.

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