Products Support > GSX Support FSX/P3D

PMDG 777-200 Jetways too high

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buzinka1:
At some payware addon airports supported by GSX, for example Mega Airport Frankfurt 2.0, the jetways dock too high at the PMDG 777-200. This cannot be set in the gsx menu "customize aircraft" either.
Uwe Seidel

virtuali:
Which kind of jetways this airport use ? I can see from its description on Aerosoft site, it comes with optional SODE jetways, which means if you enabled them, GSX doesn't have much any control on how jetways work.

GSX will tell you exactly the kind of jetway in use in its airport customization page. If it says "XML jetway", it means that gate has a SODE jetway that comes with the scenery, which you can't edit in GSX, since it's defined in its own SODE XML file in the SODE folder, the only thing GSX does with it, is to let those jetways be controlled with the GSX menu.

buzinka1:
If the supplied jetways don't work properly with PMDG 777, I would have to delete the relevant *.bgl files from the scenery and then replace them with GSX jetways, very complicated and a lot of work...

virtuali:

--- Quote from: buzinka1 on May 11, 2022, 11:40:59 am ---If the supplied jetways don't work properly with PMDG 777, I would have to delete the relevant *.bgl files from the scenery and then replace them with GSX jetways, very complicated and a lot of work...
--- End quote ---

As I've said, there's no telling what you can do, without knowing if you are using SODE jetways or not, which as I read on the Aerosoft site, are an option on the scenery. That's why I said to check the GSX customization menu, which will tell you exactly which jetways this scenery is using.

If they are SODE jetways, they are not in any .BGL, but the XML SODE folder under C:\ProgramData\12bpilot

If they are standard jetways, they are in a .BGL, and can be excluded either by removing their .BGL library file, or following the GSX suggested exclusion method, which is explained in the manual, and we have a video tutorial linked as sticky on this forum.

In any case, regardless if the jetways are standard, or 3rd party SODE, GSX has no control over of well ( or how bad ) they work.

But that's one of the points of GSX L2: you can replace jetways from a 3rd party scenery, and you'll find the GSX ones usually work better, if only because there's plenty of models of different sizes, which makes impossible not being able to find a jetway that doesn't solve on a particular gate.

buzinka1:
I only have one fuerte 2007 xml file in the c:\ProgramData\12bPilot\SODE\xml folder...

The tutorial videos for excluding the *.bgl-jetways are, as I have seen, for prepar 3d, in FSX there is no "exlude" button on the "parking" tab...

I've had semi-successful manual removal of EDDF_jetway_LIB.BGL for example
at Mega Airport Frankfurt 2.0.

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