Products Support > GSX Support FSX/P3D
GSX does not work
henderson80:
I have installed and uninstalled GSX like 4 times.I have done all the exclusions.I have used the universal installer.I still can't get GSX into the addons in FSX.I am at the end here.I don't know what else to do.
virtuali:
Your report is very inaccurate, saying "GSX doesn't work" doesn't tell anything. What do you mean with it ? You see some errors at start ? If are missing some menus ? If yes, which ones ?
You said "still can't get GSX into the addons in FSX", taken literally, it might indicate you are missing ONLY the GSX menu from the "Addons" menu, which is ONE kind of problem that is completely different compared to other menu items missing and would require a completely different troubleshooting process so, try to be more precise in your report and indicate if:
- You are missing only the GSX menu from the Addons menu
- You are missing both the GSX menu and the Couatl menu
- You are missing every FSDT menu, GSX, Couatl AND the Addon Manager
These are 3 different cases, which completely different causes and solution, so I need to know which one is which.
henderson80:
Sorry for the short version.When I do the install I am installing into the D drive,FSX is also in the D drive.I don't know if that makes a difference,so after I do the install I open up FSX and on the top bar I have a tab that says addons,I click on that and the only thing that is there is the fsuipc.I was expecting to see GSX and Coutal,but they are not there.I tried yesterday for the first time using the universal installer but that didn't help any.I went into my windows defender firewall and did all the exclusions and I also did that in my eset antvirus and still GSX did not work.In my D drive directory there is a folder labeled Addon manager,am I supposed to do any thing in there?Years ago when I had FSX and GSX on my computer I never had these problems.Now I use my laptop,I have windows 10.My FSX version is 10.0.61637.0 How can I find out which version of GSX will work with this?
virtuali:
The Universal Installer can't be used to install an FSX/P3D product, only to update them, because they have their installers always freely available here, so the install feature is not required, is for MSFS only.
Please clarify if you installed GSX from a recent download, or you used an old installer you downloaded a while ago.
henderson80:
I am aware that universal installer activates only.Just today I uninstalled and reinstalled from the fsdreamteam site.I have FSX with Accelaration,I don't know if there are issues with Accelaration,but I also have PMDG 747 which will not work without Accelaration.Tell me something please.Does it matter where I install the addon manager.It was in my D drive in the FSX folder,now it is in my C drive in program files (86)
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