Products Support > GSX Support FSX/P3D
Ctr/Shft F12 fails to open the GSX window
virtuali:
--- Quote from: jsmcwilliam on March 16, 2022, 10:32:17 am ---I downloaded tyhe Universal Installer and ran it according to instructions with virus protection off. My problem remains. Should I have uninstalled and reinstalled GSX first??
--- End quote ---
It shouldn't make any difference, but you can try.
jsmcwilliam:
I have reinstalled GSX + Expansion pack and run the FSDT Universal installer to update the files. It seemed to perform normally. I then restarted the computer and ran P3DV5.3 and loaded my PMDG at B10 EKCH. The Addon menu shwed GSX was installed, however, CTR/Shift did not bring up the GSX menu.
Can I send you the Couarl.log and Couatl.err?
virtuali:
--- Quote from: jsmcwilliam on March 16, 2022, 04:09:28 pm ---The Addon menu shwed GSX was installed, however, CTR/Shift did not bring up the GSX menu.
--- End quote ---
The Addon manager will always says it's installed, if it finds it, but that doesn't tell you if it's working.
- Do you have BOTH the GSX menu and the Couatl menu under the "Addons" menu ?
- If yes, do you see the "airport cache loaded successfully ?"
jsmcwilliam:
YES to both questions.
virtuali:
--- Quote from: jsmcwilliam on March 21, 2022, 01:40:57 pm ---YES to both questions.
--- End quote ---
Then GSX is working and, the only possible reason why you don't see the menu are:
- You changed the GSX hotkey, which you can verify it from the "Key Mappings" menu.
- Another add-on has already taken the key you choose for GSX ( or even the default one ), so you must either change it from the GSX Key Mappings menu or from that other add-on.
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