Products Support > GSX Support FSX/P3D

GSX Couatl scripting engine hasn't started **SOLVED**

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Beaufort:
Sadly both did not help. Without much hope a full new install of P3Dv4 can be avoided I attach the two logs produced after excluding all scenery folders in the Antivirus an thereafter deleting C:\Program Data\Virtuali. Perhaps you can identify someting in them.

Goofie31:
GSX is not showing in addon menu. I think it is relating to airport cache not generating. So i checked and all flight folders are excluded form anti virus.

Any further suggestions?
Log attached.

dnunes:
It seems this has been solved for several users, but I am still struggling to get it working. I have followed all the suggestions and I never succeeded. It seems I have a marginal situation, as at one of the trials I was able to set the keys (which were in fact known to the system) but the software didn't run anyway. I was running with my Anti virus set off (McAfee Internet Security). I am running P3Dv4.5 under Windows 10 Home. I have the feeling that my problem started after the recent Windows update. With McAfee set off for Reat Time Scanning and the Firewall disconnected, I have updated GSX using the FSDT tool, but was never able to put the system back to work.

Hope someone can help.

Kind Regards,

Domingos

gevan:
I just had no response from Umberto on this issue.

I have already done everything he says we should do and GSX 1 and 2 don't work. It only appears in the addon menu "Addon Manager" and not the GSX (it's shown as "Installed and in Trial") supposedly blocked by the Antivirus, something totally ridiculous because I have already excluded all folders, programs and such from FSDT and the problem continues (I uninstalled even the Avira Antivirus and kept only with the Windows Defender). The issue still there.

I know that there is a bug in the engine "Couatl64_P3D.exe" that closes when loading the simulator and doesn't continue running, but I know that they will not recognize the bug that they have and that it has always been present because of the constant failure with any antiviruses; no other P3D, FSX and MSFS2020 programs ask for such "exclude folders" nonsense for software to work.

I'm not going to reinstall my P3D just to get GSX to work, when all other addons do it without any issue.

I hope they give us a definitive solution to this soon or I will not spend a single penny more on their new programs that they launch in the future.

Thanks.

eddmariner:
Not Solved! i have no antivirus at all and windows defender has always been turned off. Couatl refuses to start no matter how many times i uninstall and reinstall it and run all the updaters and whatnot. nothing you guys have said has any positive effect.  what can i do?

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