Products Support > GSX Support FSX/P3D
Rear stairs Issue **SOLVED**
Blaws54:
Hello Umberto.
I have recently done my first flight in the QualityWings 787-8 in a long while. As my chosen operator of the 787 often uses stairs to the L2 door in some ports, I have configured my GSX accordingly. I have encountered this issue seen below where the stairs do not extend however the passengers appear to walk up the stairs as usual. I am unsure if this persists with other models of the 787
Any insights would be greatly appreciated.
Cheers,
Boz
https://imgur.com/a/ebJMiVK
arpal:
Hello guys. The new update is amazing. The only problem is that in any gate that i deselect the passenger bus, the rear stairs go into place but not raise, and then the rear passengers walk it up and then continue through the air to enter the rear door. If i choose to select passenger bus again, the problem ceases to exist
Any thoughts?
virtuali:
Be sure you have the latest update, because the stairs not raising was a problem of the initial release, which is fixed now.
Blaws54:
Hello Umberto, I have just installed the latest update, the issue still persists. As shown below.
As I see the title of my post has been modified, I must outline that this issue is only persistent on the QualityWings 787-8 (maybe other variants). My stairs work perfectly fine on other aircraft
https://imgur.com/a/S8jr5Xn
virtuali:
--- Quote from: Blaws54 on February 15, 2022, 09:36:31 am ---As I see the title of my post has been modified, I must outline that this issue is only persistent on the QualityWings 787-8 (maybe other variants). My stairs work perfectly fine on other aircraft
--- End quote ---
I just merged your post in a similar post discussing the issue of stairs not raising, it wasn't entirely clear from your first post it only happened with QW787, but not other planes.
You said you configured the airplane to use L2, which means you disabled L1 ? If you do that, you must also set L2 as the "Preferred Exit", by clicking on the small star icon in the airplane config dialog. I just tried it editing the default config for the QW787-8 doing these steps:
- I set L1 to be "No Door at this position"
- I left L2 as it were, just making it the "Preferred Exit"
Both stairs ( L2 and L4 ) raise normally.
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