Products Support > GSX Support FSX/P3D

Crash when requesting boarding (latest patch from this morning)

<< < (2/3) > >>

virtuali:

--- Quote from: flugmatz on February 12, 2022, 08:40:18 pm ---Exactly my experience (ref my post in other thread). Run update around 5:30 pm CET, again 8:15 pm CET. The bug is replicable. I will not touch the feature until FSDT provides a fix
--- End quote ---

I don't doubt it's not replicable FOR YOU. I said I cannot replicate it. More precisely, I cannot replicate it anymore after a fix that has been posted, and I can replicate it again if I undo the fix here for testing. Which at least means I know how to let it happen again, which will be useful in finding the cause.

But as explained in several other thread, the real reason for the problem is still under investigation, the fix was just temporary and, it seems might be affected by the system speed and overload due to other add-ons, because it SEEMS to be a timing issue, because what the fix is doing, is slowing down some commands that are related to animations in a specific place related to the staircase animation.

We won't obviously stop looking into the problem until is completely fixed but, as I've said in other threads too, it's difficult to do on a Saturday night, when the rest of the team is not available.

In this exact moment, I'm running with a debugger window opened, and I'm replying to messages at the same time, because I already saw some disturbing posts like "if we continue posting, maybe the developers will pay attention to us", which is highly offensive, considering I spent the whole day replying to message and fixing ALL reported issues so far.

THIS one seems to be way more complex so please, allow some time to work on it.

Jetzuri:
Hi Umberto,

I updated at 1100Z today. P3Dv5 loads, GSX and COUATL are in the drop-down. When I request boarding, I'm asked for the pax number. When I enter it, the ground equipment appears and then immediately disappears. GSX and COUATL also disappear from the drop-down menu. No couatl.err log is generated but I have the following Windows error:

Faulting application name: Couatl64_P3D.exe, version: 4.0.0.4612, time stamp: 0x61a4fcaf
Faulting module name: ucrtbase.dll, version: 10.0.22000.1, time stamp: 0x00e78ce9
Exception code: 0xc0000409
Fault offset: 0x000000000007dd7e
Faulting process id: 0x3040
Faulting application start time: 0x01d820c92b7c25a2
Faulting application path: C:\FS Utilities\Addon Manager\couatl64\Couatl64_P3D.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 0cde8eed-830e-4d9e-a640-3d4c47cd1778
Faulting package full name:
Faulting package-relative application ID:

Fault bucket 1591049809220690839, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: Couatl64_P3D.exe
P2: 4.0.0.4612
P3: 61a4fcaf
P4: ucrtbase.dll
P5: 10.0.22000.1
P6: 00e78ce9
P7: 000000000007dd7e
P8: c0000409
P9: 0000000000000007
P10:

See Couatl log attached.

Bluefly747-8:
Same happening here

Airmaz1:
Mines faulty also, request boarding as normal and nothing happens, try to restart coutl and it just crashes.
I did start a separate thread but it appears to have been deleted.... (waves finger)

Swisspilot:
Same here on P3Dv4.

Navigation

[0] Message Index

[#] Next page

[*] Previous page