Products Support > GSX Support FSX/P3D
FSDT Live Updater keeps crashing
neokles:
--- Quote from: virtuali on February 13, 2022, 06:13:21 pm ---- Configure the antivirus to add the whole Addon Manager folder to the antivirus Exclusions.
--- End quote ---
That's in place already
simone.catalano2511:
--- Quote from: virtuali on February 13, 2022, 07:09:19 pm ---I've merged all the identical threads about the Live Update crashing into this one, because people continuing to open new threads without checking if the same issue already has a thread opened, makes the forum very difficult to read.
--- Quote from: simone.catalano2511 on February 13, 2022, 02:58:19 pm ---I tried to re-install again windows but I have the same problem.
--- End quote ---
Are you sure you ran the updater today ? We had another fix that should, in theory, fix that error at start.
If that still doesn't work, you can try using the new Universal installer, which seem to have fixed the issue for several users. Here's the link to the Universal Installer, which has been posted before:
http://www.virtualisoftware.com/update/FSDT_Universal_Installer.exe
--- End quote ---
Finally resolved the issue with this installer.
Grazie
Beaufort:
Mine disappears from the desktop after "step 8 of 35". Declared as exception in Antivirus and run als admin, even with Antivirus inactive. And already installed the today linked universal installer. Is that a malfunction or is just not more to do (but why then 8 of 35?). Should the window not stay open and to be closed with "Exit"?
EDIT: I now saw Umberto´s post:
"he new updater doesn't require you to click the Exit button, which wasn't really needed, since the update process ended anyway so now, it just exits automatically when it's done. "
So only remaining the question: Is it o.k. I cannot see the steps 9 to 35 run as they are probably not necessary and all is o.k.?
virtuali:
--- Quote from: Beaufort on February 13, 2022, 07:42:38 pm ---EDIT: I now saw Umberto´s post: "he new updater doesn't require you to click the Exit button, which wasn't really needed, since the update process ended anyway so now, it just exits automatically when it's done. "
--- End quote ---
Since this seems to have confused too many people, not being sure if it exited intentionally because it was done, or it just crashed to desktop because of an error, we mad a change to have the new update work as the previous version, so it WILL wait to press the Exit button and the end of the process now.
--- Quote ---So only remaining the question: Is it o.k. I cannot see the steps 9 to 35 run as they are probably not necessary and all is o.k.?
--- End quote ---
Yes, of course it's ok, and in this case is exactly the same as with the previous version, just this time the steps are only 35, instead of more than 500 like they use to to be, because many tasks which were previously listed as separate steps, are now grouped together. I don't think it was useful to have the GSX Traffic Cone being listed as separate step as the GSX Marshaller, and grouping many steps together is also result in faster processing.
Which means, as in the previous version, the only way to see all 500+ steps performed was to have *every* FSDT product installed, both in FSX/P3D and MSFS as well, now it's the same, just with 35 steps.
Mark4114:
Great i solved the issue I had
1 Download and ran the standalone updater ( link in of the messages above)
2 Start the live updater with admin rights.
That was all
Mark
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