Products Support > GSX Support FSX/P3D

FSDT Live Updater keeps crashing

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hkhoanguyen:
I reinstall GSX Today, however, Im unable to register as I have a message telling me that couatl64_P3D.exe is not running, I already excluded that exe and addon manager folder into exclusion section of Windows Defender, cannot run fsdt live update as well, in the events observer there is :


--- Code: ---Application : Couatl_Updater2.exe
Version du Framework : v4.0.30319
Description : le processus a été arrêté en raison d'une exception non gérée.
Informations sur l'exception : System.IO.FileNotFoundException
   à Couatl_Updater2.Product.CheckLicense(Couatl_Updater2.FrmMain)
   à Couatl_Updater2.Program.Main(System.String[])

--- End code ---

zlzbsd:

--- Quote from: virtuali on February 12, 2022, 11:57:15 am ---- Configure the antivirus to add the whole Addon manager to the antivirus Exclusions.

- Start the FSDT Live Update again

- If that doesn't work, check Windows Update and be sure your Windows is fully updated

- Try again after a Windows restart.

--- End quote ---

Here's the problem:

The GSX version that download from FSDT webpage doesn't compatible with P3DV5.3 HF2. The GSX will disappear when enter the P3D.
And the Couatl.exe will crash, which means we need to run Live updater.
But if the user is operating windows 11, The Live updater will crash.

So, the new installed win11 and P3DV5.3HF2 user,  will unable to use GSX for current time.

simone.catalano2511:
I tried to re-install again windows but I have the same problem.

cjibbotson:
I have been experiencing the same problem when trying to update, I get the initial splash screen and press next, 2 secondsd later it vanishes and I have the attached errors in Event Viewer. 

Others also mentioned removing GSX and redownloading the latest installer.  I have now done this THREE times and the "gsx_p3d4_setup2-6.bin" still has a hash mismatch when I check values given here.  I get corrupted error messages when trying to install.  User error cannot be blamed when the installer itself automatically downloads the required installation bin files.  Antivirus is disabled.  I will try the universal installer and perhaps try downloading on a laptop. 

I have been using this to start the GSX downloader and installer.
https://www.fsdreamteam.com/update/gsx_p3d4_setup.exe

Regards

Chris

simone.catalano2511:
Same problem

--- Code: ---Application: Couatl_Updater2.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Couatl_Updater2.Product.CheckLicense(Couatl_Updater2.FrmMain)
   at Couatl_Updater2.Program.Main(System.String[])

--- End code ---

--- Code: ---Faulting application name: Couatl_Updater2.exe, version: 2.0.2.15, time stamp: 0x62086015
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1526, time stamp: 0xd9a6be6b
Exception code: 0xe0434352
Fault offset: 0x0012b812
Faulting process id: 0x14b8
Faulting application start time: 0x01d820e1803625ff
Faulting application path: C:\Program Files (x86)\Addon Manager\Couatl_Updater2.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 66b78e28-c26a-4fa6-8aba-60867e444bd1
Faulting package full name:
Faulting package-relative application ID:
--- End code ---

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