Products Support > GSX Support FSX/P3D

FSDT Live Updater keeps crashing

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rybinpv:
I've reinstalled the system twice over the past year, each time from scratch. GSX is the plugin with which there were no problems at all.
Now I tried to roll back the latest updates and reinstall them, the update still does not work and, accordingly, GSX is not installed.
The log file is created empty.

blackasdf:
Same issue here, just did a complete new install and live update is not launching, also P3D does not start couatl automatically. Everything is set up correctly, worked fine a month ago when i reinstalled from scratch. No antivirus, no missing libraries. Couatl updater log command from command line creates an empty Log.txt file.

rybinpv:
Since there are already several people with this problem, perhaps the developer will pay attention to us

plguzman:
Same thing here. Got error after the passenger walking update, decided to reinstall and now it wont run LiveUpdate. The software is even getting problems to register.

Flyguy767:
Same here having the issue. Nothing working .Previous installations worked perfectly fine. Firewall off, Antivirus off( disabled), installed outside of Program Files folder, still nothing.

.Net seems to be updated to 4.5
C++ libraries all installed

Its either in installer error or a rogue Windows Update ( which does not surprise me)

I have KB5009647 installed - wondering if anybody else does also and experiencing this

Tried to update Windows again , but tells me " all up to date"

Strange that my last installation on Dec 26 worked fine with no errors.

Hope this gets resolved soon , now all my FSDT programs do not work.

Also had a Failed SHA256 error in the log


After trying to run Live Update and opens and close ( with nothing happening)

I went into Windows Event viewer and noticed the following:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>
  <Provider Name=".NET Runtime" />
  <EventID Qualifiers="0">1026</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2022-02-12T18:32:07.7173558Z" />
  <EventRecordID>1898</EventRecordID>
  <Correlation />
  <Execution ProcessID="0" ThreadID="0" />
  <Channel>Application</Channel>
  <Computer>DESKTOP-5PI0QJO</Computer>
  <Security />
  </System>
- <EventData>
  <Data>Application: Couatl_Updater2.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileNotFoundException at Couatl_Updater2.Product.CheckLicense(Couatl_Updater2.FrmMain) at Couatl_Updater2.Program.Main(System.String[])</Data>
  </EventData>
  </Event>



- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>100</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2022-02-12T18:38:42.0724550Z" />
  <EventRecordID>1907</EventRecordID>
  <Correlation />
  <Execution ProcessID="0" ThreadID="0" />
  <Channel>Application</Channel>
  <Computer>DESKTOP-5PI0QJO</Computer>
  <Security />
  </System>
- <EventData>
  <Data>Couatl_Updater2.exe</Data>
  <Data>2.0.2.15</Data>
  <Data>6207d150</Data>
  <Data>KERNELBASE.dll</Data>
  <Data>10.0.19041.1526</Data>
  <Data>d9a6be6b</Data>
  <Data>e0434352</Data>
  <Data>0012b812</Data>
  <Data>f40</Data>
  <Data>01d8203fc2048de6</Data>
  <Data>C:\Program Files (x86)\Addon Manager\Couatl_Updater2.exe</Data>
  <Data>C:\Windows\System32\KERNELBASE.dll</Data>
  <Data>f941f546-1580-4f45-9e5d-c0468f3c6129</Data>
  <Data />
  <Data />
  </EventData>
  </Event>


Thanks for looking at this and hopeully i can get this working again! :)

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