Products Support > GSX Support FSX/P3D

GSX installation issue **SOLVED**

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Dylan:
Hello,

I recently bought GSX and GSX level 2 and have been trying to install it. After running the installer and going into fsx, there are no pop ups to trust the modules, addon manager and there other engine also didn’t appear under fsx addon menu. Addon Manager is installed in program files x86. I have tried reinstalling fsx and GSX, checking the trusted/untrusted publishers, simconnect etc. Is there something that I did wrong? Thanks for the help.

Dylan

virtuali:
The lack of the Trust question from Windows indicates one of the following:

- You placed VIRTUALI under the Trusted publishers sections, so no question will be made again to trust a module signed by us, and the module will be ALLOWED. I guess this is not the case because, if it was, everything would work, even without having seen a Trust question.

- You placed VIRTUALI under the Untrusted publishers sections, so no question will be made again to trust a module signed by us, which will be automatically BLOCKED. Be absolutely sure you haven't done that.

- The antivirus is blocking the module even *before* they have a chance to ask for permission to run. This is by far the most common case of not seeing the question. In this case, configure the antivirus to add the whole Addon Manager folder added to the Antivirus EXCLUSION, and run the FSDT Live Updater again.

Dylan:
Ok will try again when I get the chance to thank you!

Dylan:
Hi again,

GSX worked for a short while before I had to reinstall it due to an fsx message that crashes fsx.
I did everything again and i accepted when they said run coutl and the bgl but it is not in addon modules. Will appreciate more help thank you.

Dylan

virtuali:
- Configure the antivirus to be sure the WHOLE Addon Manager folder is added to the antivirus EXCLUSIONS.

- Reinstall GSX or run the FSDT Live Update again.

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